Policies
Reservations: Please allow at least 4 weeks for party reservations. However, if you request a date and we have an opening, we may be able to provide accommodations. A rush fee will be added to parties booked less than 2 weeks before reservation date.
Retainer Fee (deposit): To reserve your party date, $100 is due when you book. The Retainer Fee is refunded after pickup and an inspection to determine that no damage was done to The Sleepover Society’s property. If there is damage to any of The Sleepover Society property, this fee will NOT be returned in the full amount.
Forms of Payment: The Sleepover Society accepts PayPal and Venmo. Once your final balance is determined, you will be sent an electronic invoice.
Balances: All outstanding balances are due 2 weeks before your event. Payments that are not received within this time frame will result in a cancellation of your party. Your Retainer Fee will not be refunded.
Cancellations and Refunds: Refunds will not be given for your Retainer Fee or previously paid party balance if you cancel your party. If you need to reschedule for any other reason, we will gladly offer you the next available date.
Event Location Requirements: If you hold your event in your home, we request a large area that is cleared out before our arrival. Floors should be swept, vacuumed, and/or mopped before our arrival. We do not move furniture and to ensure the best party experience for your guests, we recommend adequate space. A large living room, den area, or bonus room are some examples of where the party can be set up. Please let us know when booking, how much space is available and we will customize your sleepover experience to fit your needs. Each teepee requires about 4 x 6 feet of space.
Event Setup: All sleepovers will be set up at 9am or 11am the day of the event, unless otherwise agreed upon with The Sleepover Society.
Preventing Damages: No pens, pencils, markers or sharp objects that could puncture the mattress are allowed in the teepees. If you choose to provide your guests with refreshments, we ask that tomato based foods, pasta, greasy or messy foods are not served inside the teepees. Painting or similar activities are not allowed inside of the teepees. These can stain our linens and fabrics and make clean up a challenge. Only light snacks should be eaten inside of the teepees. Beverages served inside of the teepees should be light colored or clear. No pets are allowed in the sleepover area. Do not move the teepee setup to another location after we have set it up. The decorative pillows are not for sleeping, and each guest should bring his/her own pillow for hygiene purposes. Although we understand that accidents happen, the client may be held responsible for excessive damage to The Sleepover Society’s property.
Traveling Fee: If your party location is more than 10 miles from The Sleepover Society’s business address, a mileage fee will be applied in addition to other accommodations as needed.
Photography: If you select "yes" that The Sleepover Society may photograph your event, The Sleepover Society reserves the right to use the photographs taken at your event in any promotional media.
Client Obligations: Be on time for your set-up. We will not wait more than 30 minutes. Provide a smoke-free environment. Please keep pets, guests, children, and/or parents clear of the party area as we set up and break down. Please clear the driveway for setup and pickup.
Next Day: We will agree on a pick up time. To ensure the quickest break down, please let air out of the air mattresses prior to us returning.
Final Look: Our goal is to make each sleepover unique and special. Inventory used can vary from event to event even if the themes are the same and the final details are to the discretion of The Sleepover Society. If a specific decorative item is requested, please let us know at the time of booking and we will try to accommodate the request based on availability.
The Sleepover Society has provided this account of our policies and terms of service with the assumptions that you have read and agree to our policies before signing the Party Agreement Form. Please ask for clarification if there are any questions regarding the policies above before reserving your party.