Evans Textiles Customer Service Satisfaction Survey
Your opinion matters
Please rate how strongly you're satisfied with each of the product statements.
Rows
Poor
Average
Great
Excellent
Not Applicable
Value for money
Product range
Product quality
Product innovation
Promotion & discounts
Delivery time
Technical/customer support
Overall, how satisfied are you with our products?
1
2
3
4
5
Please rate how strongly you agree or disagree with each of the statements.
Rows
Totally
Disagree
Somewhat Disagree
Somewhat
Agree
Totally
Agree
Not Applicable
Products are easy to order.
Evans lower prices have helped to support my business in the cost of living crisis.
Delivery charges are cost-effective and flexible compared to competitors.
Company representatives and office staff always meet my expectations.
Information provided has always met my needs.
I have found multiple benefits when ordering with Evans compared to ordering with other suppliers
Compared to the competitors, our products and services are
Worst
1
2
3
4
Best
5
1 is Worst, 5 is Best
How familiar are you with our products?
I use your products frequently
I sometimes use your products
I rarely use your products
Only one time I used your products
Never used your products before
How likely are you to recommend Evans Textiles?
Very likely
Likely
Not likely
Not likely at all
We'd love to hear your feedback and what you think.
You could use this as an opportunity to comment on our our products or services, anything else we could offer or how we compare to competitors.
I consent for my answers to be used for marketing and statistical purposes
Yes
No
Business name (Optional)
Email (Optional)
example@example.com
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