Number Suspension Appeal Form
Introduction
This form is intended for users whose TalkNum (formerly Talk Now) number has been suspended due to suspected violations of the 10DLC compliance rules (https://www.10dlc.org/en/shaft). These regulations prohibit the transmission of specific types of content via SMS or MMS, in order to prevent misuse and ensure adherence to industry and regulatory standards.Examples of prohibited content include messages related to SHAFT (sex, hate, alcohol, firearms, and tobacco), as well as high-risk financial services, illegal substances, gambling, and other restricted categories.To help enforce these rules, we use AI-based systems to detect potential violations. While this technology improves efficiency and accuracy, it is not perfect and may occasionally result in false suspensions.If you believe your number was suspended in error, please complete this form to appeal the decision. Our team will carefully review your submission and notify you of the final outcome via email.
Personal Information
All personal information submitted in this form will be protected in accordance with our privacy policy. We are committed to maintaining the confidentiality and security of your data and will only use this information for the purpose of processing your appeal.
Name
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First Name
Last Name
Email
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Please provide an email address where we can reach you if we need more information or have updates to share.
Suspended TalkNum Number
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If you have multiple numbers that are suspended, please file a separate appeal for each of them.
Date of Suspension Notice:
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Month
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Day
Year
Date of your number get suspended
Screenshot of your TalkNum profile page
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You can tap the profile icon on the top right on the number page.
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Issue Details
Description of the Issue:
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Please provide a detailed description of the message(s) or content that led to the suspension of your number.
Reason for Appeal:
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Please explain why you believe the suspension was incorrect and provide any context that may clarify the situation.
Additional Documentation (optional):
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Please attach any relevant materials or evidence that supports your appeal.
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Declaration:
By submitting this form, I affirm that all the information provided is true and accurate to the best of my knowledge. Furthermore, I commit to abstaining from sending any content that violates the 10 DLC rules(https://www.10dlc.org/en/shaft) in the future, regardless of whether my number is reinstated. I understand that submitting this appeal does not guarantee the reinstatement of my services, and I accept that the decision made by the review team will be final.
Signature
Please verify that you are human
*
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