Terms & Conditions
Members of the Lighting Services team and all associates are not certified lighting designers. Quotes and layouts prepared by the Lighting Services team are not intended to be and shall not be viewed as construction documents. Exact fixture selection and placement should be verified by the builder, general contractor and/or electrical contractor. The Lighting Services Team will not be liable for any issues arising from or relating to any aspect of a quote or layout created in whole or in part by the Lighting Services team, including but not limited to fixture selection and placement. Further, Lighting Services team is not liable for fixture placement changes due to unforeseen circumstances, including but not limited to HVAC, plumbing, structural or wiring placement.
Quotes expire after 30 days
Due to supply chain issues and ever changing manufacturing and raw materials costs, all lighting services quotes are valid for 30 days. It is recommended that a new quote should be requested to verify pricing before processing any lighting manufacturer purchase orders.
Revision Policy
Lighting services team will provide two revisions free of charge. Two additional revisions after the final quote and deliverables have been issued. Revisions are any sizable check to the layout or plans over 15% of the overall project scope. Any revision scope over 80% changing from the original layout will be treated as a new project and will be subject to the current lead time for new projects. Each revision will add a five (5) business day lead time as the project will be reworked into the project queue. These revision limits are set to help the client and/or Integrator batch revisions together. Additional revisions will carry a charge of $250 and will be handled on a case by case basis. Payment must be collected before additional revisions can be made.
Lead Time Changes
Layout, fixture cross, take offs and quotes will carry an average lead time documented on lighting services intake forms, scope documents and sample deliverables. These lead times can change at any time based on project pipeline and work flow. Lead times will not start until completion of scope call and all possible fees are collected.
Rush Fees
A rush fee can be applied to reduce lead time to five (5) business days. With an associated fee of $1,500. Please contact your sales rep or the lighting services for further information. Projects rush lead time will start once payment has been collected and scope call has been completed. Additional rush fee may be applied for linear and landscape layout.