Hollywood Bowl Evaluation Form
V1 - 4/11/24
Evaluation Date
*
-
Month
-
Day
Year
Date
Event
*
Evaluator Name
*
First Name
Last Name
Entry Information
Entry:
*
Please Select
Main
Mid
Field
How many supervisor(s) are at the gate?
*
1
2
Name of supervisor:
*
First Name
Last Name
Name of supervisor:
*
First Name
Last Name
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Cancel
of
Compliance
How many Bag Searchers are at this entry?
*
Please Select
1
2
3
4
5
6
7
8
How many Bag Searchers are guard carded?
*
Please Select
1
2
3
4
5
6
7
8
Legend
TRO
Threat Resolution Operator
FCO
Flow Control Operator
LB
Linebacker
Were post orders available to TRO, FCO, and bag searcher?
*
Pass
Fail
How many TROs are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
11
12
How many of these TROs are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
11
12
How many FCOs are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many of these FCOs are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many pacers/greeters are there at this entry?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
How many pacers/greeters are guard carded?
*
Please Select
0
1
2
3
4
5
6
7
8
9
10
Safety
Are the bag searchers divesting bags properly? (Making the guest take out their items for a thorough inspection)
*
Pass
Fail
N/A
What about the performance of the bag searcher's divesting caused them to "Fail"?
*
Are the TROs clearing threats with wanding and pulling people that alerted?
*
Pass
Fail
N/A
What about the performance of the TROs caused them to "Fail"?
Are the FCOs effectively redirecting guests to TRO?
*
Pass
Fail
N/A
What about the performance of the FCOs redirecting caused them to"Fail"?
Are the pacers/greeters greeting and pacing the line?
*
Pass
Fail
N/A
What about the pacer's/ greeters performance caused them to "Fail"?
Employee Feedback
Did the supervisor introduce himself/herself? (Ask 3 employees at entry)
*
Yes
No
Did the supervisor explain your job role? (Ask 3 employees at entry)
*
Yes
No
Would you recommend this supervisor? (Ask 3 employees at entry)
*
Yes
No
Ask employee why they said no to recommending the supervisor
*
Corrective Actions/Briefings
Did you have to provide any corrective actions or briefings?
*
Corrective Actions
Briefings
Both
None
What corrective action or briefing did you provide?
Entry Summary
Please provide an overall entry summary (be detailed and specific)
*
How was the supervisor? (Was the supervisor proactive? Was the supervisor a good leader? Did he coach bad behavior?)
*
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