Terms & Conditions (Service Level Agreements)

Please read before proceeding to ordering.

• Data Collection: The information collected in this form solely for the purpose of processing your purchase and facilitating delivery. Your information will not be shared with any third parties.
• Data Privacy: We are committed to protecting your privacy and ensuring the security of your personal information.
• Order Placement: By submitting this order form, you have officially purchased the selected coffee beans.
• Payment: Payment for the coffee beans ordered will be collected upon  submission of this form. Please note that shipping fees will be paid separately to the chosen courier upon delivery.
• Confirmation: Upon receipt of your order, we will send you a SMS confirmation with details of your purchase and payment. Please review this confirmation carefully and notify us immediately of any discrepancies.
• Cancellation and Refunds: Once order has been placed there will be NO cancellations or refunds.

By clicking "Proceed to Order," you agree to Root and Grounds' Terms and Conditions and Service Level Agreements (SLA).