About monitoring options:

Family Monitored: The device calls the personal contacts you choose. The ongoing cost for this option is the cost of the SIM card only. The first month of SIM credit ($10 value for limited plans only) is provided free upon purchase of a new Guardian Safety Pendant.

Professionally Monitored: The device calls a 24-hour monitoring service. They are always available and have all your details to get you to help quickly. The ongoing cost for this option is the cost of your chosen SIM card, plus professional monitoring ($29/month or $320/year). The total cost can be billed monthly or yearly.

User Details:

Please fill in the details relevant to the person who will be using the Guardian product.

Shipment Details:

We provide a range of shipment methods depending on your preferred delivery address. Here are the available options and costs involved:

PICK UP (WARWICK, WA)

Standard wait time - Free

AUSPOST EXPRESS (AUSTRALIA WIDE)

Standard wait time until order is started - $15

LOCAL COURIER (SERVES PERTH METRO POSTCODES 6000 - 6210)

Delivery time varies but is not much slower than AusPost Express - $10

 

List of Extras:

Note: Please check the compatibility of the extras you are choosing with the personal alarm you are ordering to avoid unnecessary complications and delays.

Cleaning Kit ($5): Includes alcohol wipes (x6), ‘finger brush’ to wear while scrubbing the product (x2), microfibre cloth (x2), and cleaning instructions.

Compatibility: All of our products

Cleaning Kit Combo ($12.50): Includes the same products as the Cleaning Kit above, plus a Shower Pouch.
Compatibility: For MediFone only

Shower Pouch ($10): This is necessary if the user wants to wear the device while showering. Our pendants are water-resistant but soap and suds can cause issues to them and using them in the shower without a shower pouch may void the warranty.

Compatibility: For MediFone only

Screen Protector ($19): To protect the screen from scratches, you have the option of applying it yourself or requesting it to be done by our staff.

Compatibility: For MediWatch & MediFone only

Key Safe ($39): This is a combination lock box that will be installed on the property so that anyone with a 4-digit PIN can access the spare key to the place. Instruction on how to change the PIN will be provided but you have the option of requesting it to be done by our staff (incurs an additional $5).