We are thrilled that you are considering serving as a volunteer for Answers Health and Resource Facility. Without your help, we could not effectively serve our clients each month, or promote life-affirming programs in our community.

Volunteering with Answers is simple:

1. Fill out this information to the best of your ability. We want to effectively utilize your skills, desires and talents!

2. We will train you and teach you everything you will need to know to effectively promote Answers' mission to the masses and work with our clients’ one on one.

3. You will then be prepared to help others and work as a Client Advocate if that is still your desire. If not, we will review your training process and work together to provide you with a volunteer position that you feel comfortable and equipped to work in. It is essential to have volunteers like you to fulfill the mission God has given us!

1.Clients of Answers are served without regard to age, race, income, nationality, religious affiliation, disability or other arbitrary circumstances.

2. Clients of Answers are treated with kindness, compassion and in a caring manner.

3. Clients of Answers always receive honest and open answers.

4. Client pregnancy tests are distributed and administered in accordance with all acceptable laws.

5. Client information is held in strict and absolute confidence. Client information is only disclosed as required by law and when necessary to protect the client or others against imminent harm.

6. Clients of Answers receive accurate information about pregnancy, fetal development, lifestyles issues, and related concerns.

7. Answers does not offer, recommend or refer for abortions or abortifacients, but is committed to offering accurate information about abortion procedures and risks.

8. All advertising and communications by the center are truthful and honest and accurately describe the services by the Answers.

9. All staff and volunteers of Answers receive proper training to uphold these standards.

10. Answers seeks to treat each client the same way that Jesus would treat them.

*Note: Client Advocates are asked to commit to a 4-hour shift. All other volunteer opportunities are flexible.

We work with volunteers from a very diverse range of backgrounds. Due to our diversity, Answers has some basic standards of Christian belief that help bind us together in one mind and spirit in ministry:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God.
• We believe that there is one God, eternal existent in three persons: Father, Son and Holy Spirit.
• We believe in the deity of our Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory.
• We believe that for the salvation of lost and sinful man, regeneration by the Holy Spirit is absolutely essential, and that this salvation is received through faith in Jesus Christ as Savior and Lord and not as a result of good works.
• We believe in the present ministry of the Holy Spirit, by whose indwelling, the Christian is enabled to live a godly life and to perform good works.

That’s it! We thank you for your patience in completing this form. We take your role with us as a committed volunteer seriously. Please return this form to the office. We would love to set an appointment with you soon to answer your questions and get you started on an exciting journey volunteering with Answers!

As a volunteer, I hold in high esteem the right of our clients to have their privacy protected. Any information shared by them or by the staff will be kept in strict confidence. I will guard against any conversation that would violate confidentiality by being very discreet about what I discuss both within and outside the ministry. I will share with the staff any sensitive information and will do so with concern for the welfare of the organization and the clients. I am aware that certain information pertaining to internal matters should be maintained confidential.

By signing this document, I am agreeing to keep confidential all information about our clients. I will:

• Prepare records carefully, being accurate and professional
• Physically safeguard records and other confidential materials by guarding themcarefully while in use, and keeping them locked when not in use
• Release confidential information from client records only with the express written permission of the client
• Guard against informal violations of confidentiality by being very discreet about what I discuss both within and outside the organization
• Only seek access to the records with which I am personally involved
• Continue to observe the procedures protecting confidentiality after termination of my employment

Intention and serious – This is when a volunteer knowingly and deliberately commits a breech of client confidentiality. The commitment of Type 1 infraction will result in a discussion of the infraction between the volunteer and immediate supervisor and a written reprimand entered into the volunteer’s personnel record. A serious infraction could be considered grounds for dismissal.

Unintentional and moderate – This is when by carelessness, forgetfulness, or poor judgement a volunteer places in jeopardy the confidential record or information regarding the client. The commitment of a Type 2 infraction will be discussed with the volunteer by the immediate supervisor and noted in writing in the volunteer’s personnel file. Repeated commitment of a Type 2 infraction could be considered grounds for dismissal.

I am familiar with the Confidentiality Policy Statement and agree to adhere to the guidelines set forth in this document. In addition, I am aware that certain information pertaining to internal matters of the organization should be maintained confidentially. Sharing about organizational policies, newsworthy issues, and other sensitive information should be done with concern for the welfare for the organization.

Answers Health and Resource Facility - Volunteer Training Application 05/2024

Derived from Care-Net.org