Parenting Stress Helpline Satisfaction Survey
Thank you for taking a few minutes to complete this short survey. Your feedback is very important to us to make sure our Helpline is serving parents the best we can.
Today's Date
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Month
-
Day
Year
Date
Did you get the help you needed in your call with the Helpline?
No
Somewhat
Mostly
Yes
If you didn’t get the help you needed, what could the counselor have done that would have made this call better or more helpful? Check all that apply.
*
Given me resources
Listened more effectively
Empathized more
Acknowledged my concerns or feelings more effectively
Offered a follow up call
Given me information on the services at Family Paths
Nothing, the call went well
Other
What did the Helpline counselor do well in this call? Check all that apply.
*
Listened to me attentively
Empathized with how I was feeling
Provided me with child development information
Provided me with a parenting strategy I could try
Signed me up for a Family Paths service I needed (Parenting class, therapy, group)
Gave me community resources that fit my needs
Offered to call me back to follow up
Other
Will you call the Parenting Stress Helpline again?
*
Yes
No
When did you talk with someone on the Helpline?
*
Today
Sometime this month
Sometime over the last 6 months
More than 6 months ago
Was that your first time talking with a Family Paths Helpline counselor?
*
Yes
No
Thank you for completing the survey. We appreciate your feedback! Is there anything else you want to share about your experience with Family Paths' Parenting Stress Helpline?
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