• Re-delivery Form

    Re-delivery Form

    We require 5–7 working days (Monday–Friday, excluding weekends and bank holidays) to arrange delivery. If your chosen date does not allow for at least 5 full working days, our team may have to reschedule your delivery to the earliest available date.
  • Your Order details

    If you have multiple order numbers, please list them all below. Ensure you enter your full order number (e.g. SS3/3033, not SS3/303). Incomplete numbers cannot be processed by our system and will result in a missed redelivery.
  • Please enter your complete order number exactly as shown on your confirmation email.

    It must include the letters and the slash (e.g. SS3/3033).

    Note: Incomplete numbers (like SS3/303 or SS33033) cannot be processed by our system and may result in a missed re-delivery.

  • Your Re-delivery Date and Address

    Please allow 5–7 working days (Monday to Friday) to schedule your re-delivery. We deliver anywhere across the UK mainland, Monday through Friday (excluding bank holidays).We’ll send you a 2-hour arrival window on the day, but you will need to be available between 9:00 AM and 8:00 PM on your booked date.
  • Preferred Re-Delivery Date*
     - -
    2 digit day, 2 digit month, 4 digit year
  • Please ensure you are available from 9:00 am to 8:00 pm on your delivery day.

  • Please ensure that all outstanding invoices are paid in full one week before your re-delivery is scheduled

    Please ensure all outstanding invoices are paid in full prior to your re-delivery date. Any delays in payment will result in your re-delivery being cancelled, which may incur a missed re-delivery fee. If you are unsure if you have any outstanding invoices, please contact us.
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