Customer Complaints Form
If you wish to file an official complaint, kindly fill out this form. Our commitment is to address your concerns within 5 working days, depending on the severity of the issue.
Name
*
First Name
Last Name
Phone Number
*
Please enter a valid UK phone number.
Email
*
You'll receive copy of the submission to this email.
Reason for complaint:
*
Facility Cleanliness
Staff Behaviour
Communications
Inattention
Equipment Malfunction
Safety Concerns
Cancellations
Other
Please provide any details:
*
Please provide a detailed description of the issue, including any relevant information such as names of staff involved, specific equipment or facilities affected, and any actions taken by staff at the time.
Resolution expectations:
Refund
Compensation
Apology
Other
Signature
*
By signing this form I hereby declare that the information provided above is true and accurate to the best of my knowledge. I understand that this complaint will be reviewed by the management of Aspire Centre for resolution.
Submit
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