EightCAP Housing and Self-Sufficiency Customer Service Survey
Please take a moment to fill out this survey
Intake Process
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Timely
Easy to Understand
Were staff helpful?
Information and Referrals
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Receive enough information
Easy to Understand
Were staff helpful?
Phone Contact
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Response time
Easy to Understand
Overall experience
Meeting with Staff
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Response time
Easy to Understand
Overall experience
What Self-Suffiency Services were you offered
Hotel Stay
Housing Choice Voucher (HCV)
Utility Assistance (including water)
Housing Case Management
What are the biggest issues you are facing?
How can we improve our service?
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