EightCAP Community Services and Housing Customer Service Survey
Please take a moment to fill out this survey
If you applied for services, how did you submit an application?
*
Online
Paper (mailed, emailed, faxed, dropped off)
In-Person
Over the Phone
What Self-Suffiency Services were you offered
Veterans Services
Utility Assistance (including water)
Housing Case Management
Referrals to other services
Youth Services
Other (enter in comments)
Intake Process (if applicable):
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Timely
Easy to Understand
Were staff helpful?
Information and Referrals
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Receive enough information
Easy to Understand
Were staff helpful?
Phone/Email Contact
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Response time
Easy to Understand
Overall experience
Meeting with Staff
Rows
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
Response time
Easy to Understand
Overall experience
What are the biggest issues you are facing?
How can we improve our service? Other comments.
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