PRIOR SURVEY

PRIOR SURVEY

A great big survey to help us tailor our services to what you, our customers, and community actually want. You will receive a 20% off code in your inbox (*to be used for single products over £100 and online only) after this form is submitted and will be entered into our £250 prize draw
Name

First NameLast Name
Email (for the prize draw)
example@example.com
Your age

16 - 2122 - 2829 - 3536- 4242 - 5051 - 6061 - 7071 -8081 and over
Your gender

FemaleNon BinaryMale
Have you shopped with us before?

Yes, in-store onlyYes, online onlyYes, both online and in-storeNo
Do you shop for yourself or for gifts for others?

MyselfA giftBoth!
Why do you shop at PRIOR?

Please put one option only for the last column (if you can!). Please be honest and answer with your gut feeling, rather than what think you should say :) .

I shop at Prior because I like to purchase (scroll across).....

	Not that important to me	A great benefit that comes with my purchase	Very important but not the main reason i'm buying it.	This is the main reason I'm shopping with Prior ONE ANSWER ONLY IN THIS COLUMN
High quality and long lasting products
Sustainable products
Unique products that you can't get elsewhere
Beautiful products that I like the look/smell of
Handmade work from local artists
From businesses I care about

Would you be interested in finding out more about each of the 150 artists we stock and their making processes ? This will be via videos and information in-store and online.

YesNoMaybe
Is there something specific that encourages you to shop at PRIOR ? Is it a maker or a product collection? Is the location close to work? Are you addicted to gift cards? Is it our refill cleaning product station? .. let us know
ONLINE SHOP

We have over 10,000 products on our online shop but only 1 or 2 online orders a day. I'd like to know what I can do to improve this.
Do you shop online with other retailers (clothes, homewares etc)

Yes, oftenNoNot as much as I used to
Is our website and online shop easy to navigate?

YesNo
If you were looking for something specific, did you find what you were looking for?

YesNoEventually
Did you purchase something that you weren't looking for?

YesNo
Was it clear on our website that we offered the following options? (Select all that apply):

Can gift wrap and send personal gift messagesOffer free shipping over £60Run workshops, exhibitions and events
Were you satisfied with the postage speed, communication, and packing of your order?

YesNo
Did the product meet your expectations based on the product photos and description?

YesNo
What would encourage you to purchase more often from our online store or make a first-time purchase?

Adverts on social mediaMore discounts for newsletter subscribers/membersWebsite improvements (please let us know below)Specific products (please let us know below)Other
More info please...
please let us know further information based on your answers above
Please let us know any feedback (positive or negative) about any elements of our online store and anything we can do to improve it.
IN-STORE (Cabot Circus)

Our flagship store in Cabot Circus is the hub of everything. With lots of large retailers around us closing, we want to make sure we are in tune with what our customers want and find ways to encourage more people to visit us.
Did you find what you was looking for whilst in the shop?

YesNoEventually
How did you/do you find the staff in the shop....?

Very helpful, friendly and knowledgeable about products. It was interesting to hear about the different artists and work that I was buying/looking at.Friendly and welcoming, but I would've liked to know more information about the artist and the work I was buying/interested in.Friendly but too much attention on customers, I prefer to be left alone.Other
What stops you from coming into Bristol's City Centre? Select all that apply.

Low Emission ZoneThe other shops do not appeal to me in the City Centre.I prefer to shop locally, in my residential area.There is nothing else to do in the City CentreOther
We are in talks with Cabot to help turn Quakers Friars into a Creative Quarter. What would bring you to Cabot Circus more often? Select all that apply.

1. Family events in the day2. Evening events3. More independent shops4. Independent cafes and resturants5. Art installations and one-off events6. Artist studios (with the chance to view artists at work)7. More gallery and workshops spaces to view and participate in creative activities, discussions and community events.Other
Which of the above is the most important to you?

1526374Other
Did you know... (select all that apply):

Gift wrap for freeRun workshopsHave free exhibitionsAre a not-for profitHire our events space for launches, pop up shops, exhibitions, dance and wellness classes and more. More information is on our website.
Do you use your phone to scan QR codes?

YesNo
We are in the process of creating video content and interviews with our makers. This will be projected on a screen in the shop and linked to scannable QR codes around the products. Do you think seeing the design process or the artist making the product will increase your interest in purchasing it?

YesNoOther
Would you like to be added to our mailing list? We only send 1-2 emails a month, which include a free shipping voucher, special offers and releases, news updates, and a personal letter

YesNoAlready subscribed :)
Did you know we have a loyalty scheme that is free to join. You build up 'stars' every purchase, every birthday and every social media share.

YesNoPlease send me information how to sign up.
Is there anything else you would like to suggest or provide feedback on?
Thank you very much for filling out this form. Please press the green submit button below. If you cannot see the submit button please let me know.

You will be entered into our £250 voucher prize draw.

Beck and Team xx
Should be Empty:

PRIOR SURVEY

ONLINE SHOP

IN-STORE (Cabot Circus)