• PRIOR SURVEY

    A great big survey to help us tailor our services to what you, our customers, and community actually want. You will receive a 20% off code in your inbox (*to be used for single products over £100 and online only) after this form is submitted and will be entered into our £250 prize draw
  • Your age
  • Your gender
  • Have you shopped with us before?
  • Do you shop for yourself or for gifts for others?

  • Why do you shop at PRIOR?

    Please put one option only for the last column (if you can!). Please be honest and answer with your gut feeling, rather than what think you should say :) . 

  • Rows
  • Would you be interested in finding out more about each of the 150 artists we stock and their making processes ? This will be via videos and information in-store and online.

  • ONLINE SHOP

    We have over 10,000 products on our online shop but only 1 or 2 online orders a day. I'd like to know what I can do to improve this.

  • Do you shop online with other retailers (clothes, homewares etc)
  • Is our website and online shop easy to navigate?
  • If you were looking for something specific, did you find what you were looking for?
  • Did you purchase something that you weren't looking for?
  • Was it clear on our website that we offered the following options? (Select all that apply):
  • Were you satisfied with the postage speed, communication, and packing of your order?
  • Did the product meet your expectations based on the product photos and description?
  • What would encourage you to purchase more often from our online store or make a first-time purchase?

  • IN-STORE (Cabot Circus)

    Our flagship store in Cabot Circus is the hub of everything. With lots of large retailers around us closing, we want to make sure we are in tune with what our customers want and find ways to encourage more people to visit us.

  • Did you find what you was looking for whilst in the shop?
  • How did you/do you find the staff in the shop....?
  • What stops you from coming into Bristol's City Centre? Select all that apply.
  • We are in talks with Cabot to help turn Quakers Friars into a Creative Quarter. What would bring you to Cabot Circus more often? Select all that apply.
  • Which of the above is the most important to you?
  • Did you know... (select all that apply):
  • Do you use your phone to scan QR codes?
  • We are in the process of creating video content and interviews with our makers. This will be projected on a screen in the shop and linked to scannable QR codes around the products. Do you think seeing the design process or the artist making the product will increase your interest in purchasing it?
  • Would you like to be added to our mailing list? We only send 1-2 emails a month, which include a free shipping voucher, special offers and releases, news updates, and a personal letter
  • Did you know we have a loyalty scheme that is free to join. You build up 'stars' every purchase, every birthday and every social media share.

  • Thank you very much for filling out this form. Please press the green submit button below. If you cannot see the submit button please let me know.

    You will be entered into our £250 voucher prize draw.

    Beck and Team xx

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