WELCOME TO ROSA

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa recording the special category personal data you choose to provide us.

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa the special category personal data you choose to provide us.

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa recording the special category personal data you choose to provide us.

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa recording the special category personal data you choose to provide us.

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa recording the special category personal data you choose to provide us.

To comply with the Data Protection Act 1998, we must have client consent if we are to store sensitive data or allow such data to be used by third parties.

In order to be able to help you best we need to store personal information about you. By law, we must have your consent if we are to do this. Any information that you give us will be treated confidentially. We may also need to speak or write to other people, on your behalf. We must have your consent if we are to do this. Before any contact with others about your case, we will seek your agreement.

Any information you share with us is confidential within the organisation unless the information you give us suggests there is an adult at risk when we would have to share this information with the relevant agencies.

In order to ensure that the service we provide is of a high quality, a sample of our files is examined by a third party. We need your consent if your file is to be examined in this way. You are free to withdraw your consent at any time without giving any reason.

Personal information: So that we are able help you with your enquiry, we will collect and record some of your personal information. Examples of personal information could include:

• Your name
• Date of birth
• Home address
• Contact information, e.g., email and/or phone number

Relevant third parties: We may need to contact third parties on your behalf to help with your enquiry. Before we make any contact, we will seek your agreement. Examples of third parties we may contact include:

• Local councils
• Government departments, e.g., Department for Work & Pensions
• Housing associations

Quality Control: Rosa may be subject to audit or inspection. This would involve examining client records for quality control purposes. Examples of organisations that may request access to client files include:

• AQS
• Charities Evaluation Services' (CES)

We need your consent to record and use your special category personal data

We need your explicit consent to use some information, including your ethnicity, religion, health conditions, sexual orientation, trade union membership and political opinion.

If you agree, we'll use this information, which is known as 'special category personal data' to:
Give you advice
Gather data that will help us improve our service
We'll make sure all your information is kept secure.

By ticking the boxes below you consent to Rosa recording the special category personal data you choose to provide us.