Amazon and other big box retailers have grown increasingly demanding in their interactions with their suppliers. Core to these relationships are complex compliance agreements, unconventional promotional requests, higher account management expectations, and the requiring of adept navigation through the maze of their proprietary payment portals. Any discrepancies can result in the supplier losing out in the form of delayed payments, erroneous deductions or even invalid product returns. At the forefront of this group is Amazon Vendor Central presenting a growing set of challenges for their supplier base.
Join us in this webinar to learn from a panel of experts, including your peer Simon & Schuster, as they share best practices in managing these relationships with transparency and accountability. Discover innovative strategies being adopted by deductions teams that have proved successful in addressing these challenges. Learn how AI / Robotics technology plays a major role in eliminating manual / redundant processes and workflows, while improving root cause reporting with an overall goal of providing both clarity of information and autonomous processes that eliminate human error.
Key takeaways:
- How to play ball with Amazon and select large retailers
- Where technology plays a role in eliminating time and waste
- What operational processes need to be instituted for success (lower resolution times, DDOs and preventable deductions)
In addition, you will have plenty of time to ask the team your most challenging questions, especially with respect to Amazon!