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Once you submit your answers to the quiz you will be emailed a certificate of completion. Please allow 7-10 days to receive it and if you have any questions please send an email to: tphccaedu@gmail.com.
1. One of the most important duties for a child care center director is hiring and training staff members that will follow the center's procedures
*
TRUE OR FALSE
2. Managing a child care center is a ________________.
*
a. small job
b. big job
c. easy job
3. For a ____________________ center, it is the center director’s responsibility to be sure that each child is receiving the very best care possible.
*
a. large
b. small
c. coporate
d. all of the abpve
4. __________________ in child care is a special mix of caring, understanding your staff, and knowing how you want your center to operate.
*
a. Management
b. Leadership
c. Using resources wisely
5. Center staff members need a good ____________ to keep them focused on providing quality care.
*
a. follower
b. leader
6. Which of the following is not a tip on communication.
*
a. Be honest and clear when talking to your staff.
b. Always let your staff know your right.
c. Listen carefully to what your staff members tell you.
7. Resources include knowledge, time, and common sense. Making the most of the resources that you have helps to make your center the best it can be.
*
TRUE OR FALSE
8. Directions have ______________ amount of time then staff members to get things accomplished.
*
a. more
b. less
c. the same
9. Building relationships with families, staff, and other early childhood professionals is always easy, but is essential when you want to be their leader.
*
TRUE OR FALSE
10. If you want to build a successful and great relationship with someone, you need to make sure that you take the time to plan ahead and do some research.
*
TRUE OR FALSE
11. Child care center teachers are responsible for the overall center’s program.
*
TRUE OR FALSE
12. Children develop quickly in the physically, cognitively, socially and emotionally domains the first _____years of life.
*
a. 5
b. 6
c. 7
13. Which of the statements below are NOT a components that can contribute to a high-quality program.
*
a. is a rich curriculum that is centered toward the individual child.
b. creating a safe physical setting for the children to explore
c. staff that is responsive to the children and well trained.
d. none of the above
14. During early childhood the critical period of brain development can either be _________________ affected by the influences the child has with his environment, including the adults in the environment.
*
a. positively
b. negatively
c. positively or negatively
15. Employees can tell you when a director is doing their job and when they are not.
*
TRUE OR FALSE
16. Quality Center Directors do not worry about following rules, requirements and regulations.
*
TRUE OR FALSE
17. Quality Center Directors create a place that encourages cooperation and not competition.
*
TRUE OR FALSE
18. Rather than isolating themselves from workers in offices separate from the workplace, __________managers purposefully and consciously make time to wander through their organizations to talk with others and to discover things that might help improve its functioning.
*
a. MBWA
b. PTWL
c. NEIL
19. ______________________ are two of the biggest hurdles that many managers face when trying to establish positive relationships with their workers.
*
a. Financial and effective budgets
b. Friendship and being the boss
c. Trust and communication
20. The following are good descriptions of leadership except:
*
a. The ability to communicate and bring others on a collective venture through shared vision and decision-making
b. Achieving goals in the collaboration, development, and journey of teams
c. Giving guidance and direction to others through shared leadership
d. Always letting the staff be right no matter what the issue.
21. A _____________ is for checking yourself and for building relationships that foster trust.
*
a. level
b. hammer and nails
c. saw
22. _______________ connect and hold together the program's foundation.
*
a. level
b. hammer and nails
c. saw
23. Which of the following is one of the Tips for Overcoming Negative Aspects in Yourself?
*
a. When you catch yourself feeling defensive, don’t react so quickly.
b. Ask people to re-state their question/comment/suggestion.
c. Take courses or workshops in listening skills and teambuilding.
d. All of the above
24. Which of the following is NOT a Tip for Dealing with Negative Aspects in Others?
*
a. Don’t continue to push them because they will only get worse.
b. If the symptoms only seem to occur when the person is under stress, wait until another time to pursue the discussion.
c. Keep your own sense of self-confidence and don't allow yourself to be verbally abused.
d. Tell them to ‘get over it’ then ignore them until they do.
25. ________________ is discussion of a personal or intimate nature, often about someone who is not present and with the intent of harming that person’s reputation.
*
a. Listening
b. Gossip
c. Quality Director Characteristic
26. Taking a stand for a gossip-free new day requires courage.
*
TRUE OR FALSE
27. Employees feel more confident to stop gossip when they observe supervisors enforcing the gossip-free zone.
*
TRUE OR FALSE
28. The environment is not influenced by the attitude in the teachers and managers.
*
TRUE OR FALSE
29. Children’s learning is promoted by properly organized space.
*
TRUE OR FALSE
30. One of the most important aspects of inviting families into the program is through your communication with them.
*
TRUE OR FALSE
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