By sumitting this form, you have agreed to the stipulated terms and condition on as below:
Valuation & Offer
1. The trade-in value offered will be based on the assessment results, considering factors such as brand, model, age, condition, and current market demand.
2. The trade-in value will be credited into your bank account within 3-5 working days after completion of delivery and collection of the old piano.
3. The trade-in value is final and non-negotiable.
Condition & Ownership
1. Pianos accepted for trade-in must be free of liens or other encumbrances, and the customer must provide proof of ownership.
2. Pianos must be in functional condition. Non-functional or heavily damaged pianos may be declined or offered a nominal value.
Removal & Delivery
1. Upon acceptance of the trade-in offer, we will arrange for the removal of the old piano at no additional cost. (for ground floor level)
2. Delivery of the new Kawai piano will be coordinated and scheduled, without additional charges (for ground floor level).
Limitations:
1. The trade-in program cannot be combined with other promotions, discounts, or special offers.
2. Each customer is limited to one trade-in transaction per new piano purchase.
The Company reserves the rights to change or termination at any time without prior notice.
3. All transactions are final once the trade-in and purchase are completed.
Warranty & Returns:
1. The trade-in piano will not be returned to the customer once the transaction is finalized.
2. The new piano purchased will be covered under our standard warranty and return policies.