Contract:
The dog’s owner hereby retains NXT Level Canine LLC to train their dog under the following terms & conditions:
1. Evaluation & Goals: The trainer and the owner will evaluate the dog’s current skill level and identify unsatisfactory areas that may need improvement before the training is to begin. The owner will notify the trainer of any aggressive behaviors in the dog’s history, even if they are not being displayed at the time of evaluation. The owner will also notify the trainer of any health issue that the dog may have.
These include allergies, pregnancy, heat cycles, food aggression, resource guarding, etc. If there is a change in behavior or medical status during training, the owner will be notified and may be asked to pick up their dog until the medical issue is resolved (applies to Board and Training).
If it cannot be resolved or training ends, the package price will be refunded for any portions of training that did not get completed.
2. Location/Veterinary Care: During Board and Trains the dog(s) will stay with the trainer during training and the trainer will take reasonable steps to keep the dog safe, comfortable, and appropriately exercised according to the dog’s age/activity level. The trainer may, if necessary take the dog to other locations for training or veterinary care if needed. The trainer recommends that if the dog needs immediate veterinary care to make prior arrangements with the dog’s local veterinarian. If the vet is not available NXT Level Canine LLC will use either a local vet or another vet that is available. The owner will be financially responsible for payment in case veterinary care is needed. Every attempt shall be made to reach the owner should such an emergency arise before care is given. Please also be aware:
In the event that NXT Level Canine LLC cannot reach the owner we will be allowed to make decisions regarding emergency care reasonably required to save the dog’s life, to preserve the use of organs or limbs, or to alleviate pain solely based on veterinary recommendation.
In the event that NXT Level Canine LLC cannot reach the owner, we will be allowed to make decisions regarding emergency euthanasia solely based on veterinary recommendation only if (a) recommended by the veterinarian (b) the owner cannot be reached after reasonable attempts of various methods-email, phone, text, (c) treatment is not likely to be successful (d) the dog is suffering or the expense of continued treatment may be unreasonable in regards to the likely outcome.
If a non-serious but contagious illness is detected, the dog will need to return to the owner.
The owner will file payment directly with the veterinarian for any treatment and/or will reimburse the trainer for any veterinary payments if arrangement has been agreed upon. The trainer will not be responsible financially for any veterinary care.
Non-disclosure of any known medical issues with the dog will result in contract termination and NXT Level Canine LLC will keep any non-refundable payments.
All dogs must be vaccinated for Rabies, Bordatella and Distemper. Vaccines do not prevent all illness, even for the illness in which the dog was vaccinated against. The owner will train with NXT Level Canine LLC group classes at their own risk.
In the event of a medical non-emergency, NXT Level Canine LLC may administer basic first aid (scrapes, loose stool, irritation/redness/allergy, etc) and may not necessarily inform the owners until turnover unless medical attention is required.
Please let us know if your dog is not spayed/neutered so we may take necessary precautions. NXT Level Canine LLC will not do board & training for females during an active heat cycle.
ALL DOGS MUST BE UP TO DATE ON FLEA/TICK/HEARTWORM PREVENTION! We have never had a flea/tick problem and we would like to keep it that way.
Upon drop off we have the right to refuse training to any dog that seems unhealthy (poor weight, cloudy eyes, diarrhea or vomiting, sneezing, coughing, lethargy, or other signs of illness).
3. We will work to the best of our ability with the time we have to train your dog. Even then, your dog will still need to be worked at home on a regular basis to maintain the skills he/she learned. We make NO guarantees about any training, as each dog is an individual being with specific strengths and weaknesses.
Please be aware that all dogs can learn at any age and we have trained dogs of all ages. However, if your dog has serious behavioral issues and has spent many years practicing unwanted behavior, it will take more time and consistency to produce reliably good behavior from that dog vs a dog who is 6 months old.
No training program will produce a “perfectly behaved” dog (no matter what anyone claims) and the level of understanding of dog behavior by the trainer may not be the same as the owner. Therefore, there may be an adjustment period that the dog will require upon going back to the owners. For example: Your dog may obey the trainer more so than the owner until the owner enforces the same training as the dog has been accustomed to in the trainer’s home. The owner must practice commands and be consistent with correcting problem behaviors at home and in the community.
If you dont keep up with training, or fail to follow specific professional advice from us with a dangerous dog, we retain the right to take you off of our client list and any follow up training will cease.
4. Hold Harmless: The owner will hold NXT Level Canine LLC and its owner free and harmless from any and all claims, liability, damages, loss or expenses arising out of any injury to any person or to any persons property by the dog(s) named in this contract, while in the care, custody and control of the client and/or dog owner, or while in the care, custody and control of NXT Level Canine LLC.
5. Limitation and Liability: The owner agrees, understands, and acknowledges that the elimination or modification of behaviors is not guaranteed. The owner acknowledges that dog training will not provide exact results. Each dog is different in regards of ability, breeding and temperament. The owner further agrees to accept responsibility for any damages the above named dog may cause through malicious, aggressive or improper behavior that may occur before, during or after all services provided by NXT Level Canine LLC. Furthermore, owner understands and agrees that in the event that their dog is injured in a dog fight or an accident, gets fleas, ticks or worms, contracts any illness or disease, is lost or stolen, becomes pregnant or engages in any dangerous, vicious or unwanted behavior during or after services provided by NXT Level Canine LLC, on or off our premises, clients home or business or any other location, that owner accepts the risk and agrees that NXT Level Canine LLC shall not be held responsible for it or any resulting injuries, losses, damages, costs or expenses
7. NO-SHOW Policy: The owner agrees and understands that a "no-show" for a scheduled appointment without 24 hour notice, will be counted as a lesson or day and train and has to be paid in full. Exceptions will be made in situations NXT Level Canine LLC will determine.
8. Abandonment: If you fail to pick up your dog, and we do not hear anything from you and cant make contact within 7 days after the board and train date, we will consider your dog to be abandoned and will then either a) find a suitable home b) take the dog to the local county shelter c) surrender him/her to a local rescue or d) humanely euthanize the dog by a local veterinarian (if your dog has behavior issues [aggression, anxiety, etc] that are not conducive to most pet homes, this will be the option for your dog due to liability reasons).
Please be assured that we will do everything in our power to get in touch with you, and your veterinarian before any such measures are taken. Please also be aware that you will be financially responsible for any and all expenses incurred by your dog in those seven days or after, including but not limited to: daily boarding fees, food, medication, grooming, veterinary fees, the trainer’s time and mileage fees for anything out of the ordinary boarding fee. If this is not paid, we will seek payment via all legal options available to us.
9. Please be aware that we might post your dog on social media and often speak about your dog and his/her behavior. This contract means that you are aware that we will use your dog's likeness at any time, before, during, and/or after training on our website, social media platforms, and any other media we choose.
I have read and understand this contract between myself and NXT Level Canine LLC and I have discussed any questions or concerns I have with NXT Level Canine LLC. I understand that by submitting this contract I have read and understand everything in this contract and that it is binding even if I do not provide a signature.