DR.MOSTAFA OSAMA’S SIXTEEN TEETH,LLC 8200 NW 41ST STREET S U I T E 3 1 5 DORAL, FL. 33166,USA.
Cooperation agreement
This agreement was reached between:
First Party:SERVICE PROVIDER(company)
DR.MOSTAFA OSAMA’S SIXTEEN TEETH,LLC , with mailing adress 8200 NW 41ST STREET S U I T E 3 1 5 DORAL, FL. 33166 ,UNITED STATES OF AMERICA. and represented in this contract by Mr. Mostafa abdalla in his capacity as director company. E-mail: management@16teeth.com Hereinafter referred to as (the first party) SERVICE PROVIDER.
Second Party:Client (CLINIC) with a mailing address of (“Client”) CLINIC-MENTIONED ABOVE. Hereafter referred to as (the second party)
Introduction
The First Party is a company specialized in the programming and electronic field that owns a medical website focused on marketing and medical discount services, particularly for specialties not typically covered by medical insurance—such as cosmetic surgery and dentistry, including but not limited to dental implants, veneers, braces, and composite bonding. The First Party issues distinctive discount cards and/or free service vouchers which are sold to customers interested in these services. These cards feature a network of the most reputable and well-known doctors and dentists worldwide who provide exclusive, high-quality discounts. The fundamental concept behind this initiative is based on a cooperative relationship between the First Party and the healthcare providers, delivering value to all parties involved—the patient, the clinic, and the platform.
vision of 16teeth.com:
It is a marketing platform designed to help customers access high-quality healthcare services at reduced costs. The website offers a range of exclusive discount programs, not limited to listing healthcare providers such as doctors, dentists, and medical laboratories, but also actively enables users to save time, money, and effort in a convenient and user-friendly way. Through the platform, customers can purchase discount cards or free service vouchers, giving them special access to a variety of medical, dental, and therapeutic services—regardless of their insurance coverage.
Objectives of the 16teeth.com:
The goal of the 16Teeth platform is to create a secure, digital environment that connects users with a wide range of medical and therapeutic services. It serves as a comprehensive medical and dental treatment hub, showcasing various specialties and healthcare providers across different departments.
The platform allows doctors and dentists to present their expertise and services, facilitating direct communication with potential patients. It also gives medical and dental institutions the opportunity to promote their services through a dedicated marketing space.
What makes the platform unique is its offering of exclusive discount programs through 16Teeth’s distinctive cards and vouchers. These are available only through cooperation with a carefully selected group of renowned and highly qualified doctors and dentists worldwide. The core principle behind these offerings is mutual benefit—for the patient, who receives discounted or free services; for the clinic, which gains visibility and new clients; and for the service provider, which handles marketing and customer outreach.
The First Party actively promotes its partner doctors and clinics using approved advertising strategies to enhance their public image and attract patients. Since these services are often not covered by insurance, the platform fills an important gap by providing access to premium care at a reduced cost. By signing this agreement, the Second Party acknowledges its commitment to participate in this collaborative model under the following terms and conditions:
Article One: - (General Provisions)
The foregoing introduction forms an integral and binding part of this Agreement.
Both parties affirm that they possess the full legal capacity and authority to enter into this Agreement and acknowledge the authenticity and enforceability of their respective signatures.
By signing this Agreement, both parties agree to abide by all the terms and conditions set forth herein and to fulfill their respective obligations accordingly.
This Agreement represents the entire and final understanding between the parties and supersedes any prior oral or written agreements or communications made before its execution.
All correspondence pertaining to the execution or interpretation of this Agreement shall be made in writing and exchanged via the official email addresses provided at the beginning of this document. Communications from unlisted or unauthorized email addresses shall not be recognized or deemed binding on either party.
Article Two: - (Obligations of the First Party)
The First Party agrees to actively promote the services provided by the Second Party across its official social media platforms and digital channels.
The First Party further agrees not to engage in any activity that may harm or negatively affect the trade name, brand image, or commercial reputation of the Second Party.
Additionally, the First Party commits to issuing and delivering a valid discount card or service voucher to each customer referred to the Second Party under this Agreement.
Article Three: - (Obligations of the Second Party)
1. The Second Party agrees to honor all discount rates and/or free services granted to customers of the First Party—specifically those holding valid 16Teeth cards or vouchers—for the entire duration of each card’s validity period. This commitment is essential to upholding the commercial and legal reputation of both parties. In the event of a confirmed breach or act of fraud, the Second Party will receive a final written warning. If such misconduct is repeated, the First Party reserves the right to terminate this Agreement immediately.
Article four: - (Confidentiality)
1. For the purposes of this Agreement, the term “Confidential Information” shall include, but is not limited to, all proprietary or sensitive information disclosed in any form—written, oral, visual, or electronic—relating to either party’s business, operations, finances, projections, strategies, and internal processes. This includes, without limitation, business models, financial data, marketing plans, client and customer lists, internal memoranda, analyses, and any documentation prepared by the First Party that incorporates or is derived from such information.
2. Confidential Information does not include any information that:
• Was already known by the receiving party prior to disclosure;
• Becomes publicly known through no wrongful act or breach of this Agreement by either party;
• Is disclosed to a third party with the express written consent of the disclosing party.
3. Both parties agree to maintain the strict confidentiality of all Confidential Information, to use it solely for the purposes outlined in this Agreement, and not to disclose it to any third party without prior written consent from the disclosing party.
4. The Second Party (Client) specifically acknowledges that all financial and accounting records, client data, lists of customers, proprietary documents, and any other materials relating to the business operations of the First Party (Service Provider) shall be deemed Confidential Information and the sole property of the First Party.
5. Except for disclosures that are legally required or necessary for the operation of the First Party’s business, the Second Party shall not, during or after the term of this Agreement, disclose any Confidential Information for their own benefit or the benefit of any third party without prior written authorization from the First Party.
6. Return of Materials: Upon termination of this Agreement or upon written request, the Second Party shall promptly return all originals and copies of Confidential Information, including but not limited to documents, reports, files, plans, customer data, and any other materials obtained during the course of this Agreement.
Article five: - (No fraud)
1. During the term of this Agreement, the Second Party shall not tamper with, alter, or misrepresent the discount rates or services agreed upon for customers of the First Party. The Second Party is fully committed to honoring the exact discount percentages or free services as outlined and approved by both parties.
Any attempt to commit fraud or manipulate the agreed-upon rates will constitute a material breach of this Agreement. In such cases, the aggrieved party (including the affected customer) reserves the right to file a formal complaint and pursue all appropriate remedies. Repeated violations may result in the immediate termination of this Agreement by the First Party.
2. The First Party (DR. MOSTAFA OSAMA’S SIXTEEN TEETH, LLC) will handle all payments directly. Patients will receive a secure payment link from the First Party to purchase vouchers or service coupons for dental and/or cosmetic procedures.
3. The First Party shall retain a percent (chossen in the section above) of the total amount paid by each patient as its marketing and administrative fee. The remaining percent shall be transferred to the Second Party (Clinic) on the time plan from the payment schedule (chossen in the section above), covering all patient payments received during that month.
4. The Second Party is obligated to provide all services listed under the purchased vouchers, including but not limited to veneers, dental implants, clear aligners (orthodontic braces), and composite bonding, to all patients referred by the First Party during regular working hours, except on official holidays.
5. The Second Party agrees to deliver the highest level of professional service and ensure all referred patients are treated respectfully and promptly. Any complaints from patients regarding service quality must be addressed immediately by the Second Party.
6. In cases where a patient remains unsatisfied after the service and the complaint is deemed valid by the First Party, the First Party reserves the right to terminate the contract immediately and withhold or request a refund of one month’s share previously transferred to the Second Party.
7. The Second Party shall bear full responsibility for the services provided. The First Party shall not be liable for any claims, disputes, or legal action arising from the services or conduct of the Second Party, including but not limited to malpractice, negligence, or customer dissatisfaction.
8. The Second Party agrees to provide services at the specific date and time requested by the First Party or by the customer, provided it falls within the regular working hours of the clinic and does not coincide with official public holidays.
9. The Second Party must offer the highest standard of care and professionalism to all customers referred by the First Party. These patients must be treated equally and respectfully, with the same level of priority and quality as any regular clinic patient.
10. In the event a customer is dissatisfied with the services received, the Second Party is required to make every reasonable effort to resolve the matter and ensure the customer is satisfied.
11. If the First Party receives serious complaints regarding services provided by the Second Party and deems the situation unresolved or reflective of negligence or misconduct, the First Party reserves the right to terminate the contract immediately and request a refund equivalent to one month’s retainer fee (if applicable).
12. The Second Party assumes full legal and professional responsibility for all services provided under this Agreement. The First Party shall bear no liability for any claims, damages, complaints, or lawsuits arising from the conduct, malpractice, or negligence of the Second Party.
1. Sharing of Laboratory Costs:
Both parties agree to share all laboratory-related costs equally, with each party bearing 50% of the total laboratory expenses.
2. Payment Terms:
The outstanding payment obligations arising from operations shall be settled at the end of each month, with each party responsible for paying 50% of the total amount due.
3. Value Added Tax (VAT):
Any VAT applicable on sales will be split equally, with 50% paid by each party.
4. Payment Method:
Payments shall initially be made via a payment link provided to patients. At the end of each month, the remaining balance due from each party shall be settled via bank transfer, based on the financial summary and agreed cost-sharing structure.
Article six: - (Amendments)
VIII. Return of Property
Upon termination of this Agreement, the Second Party (Clinic) shall return all property and materials provided by the First Party (Service Provider), including but not limited to: dental supplies, uniforms, equipment, patient or client data, and any other items belonging to the First Party. Failure to return such property may result in a claim for compensation equivalent to the value of the unreturned items.
IX. Time is of the Essence
Both Parties acknowledge and agree that time is a critical factor in the performance of all obligations and services under this Agreement. Any delay in fulfillment may result in adverse consequences and will be considered a material breach unless agreed upon otherwise in writing.
X. Taxes
The First Party shall be solely responsible for the payment of all applicable taxes related to its income, services, and personnel, including but not limited to federal, state, and local income taxes, Social Security, and unemployment taxes. The Second Party shall have no liability or obligation for the First Party’s tax obligations.
XI. Independent Contractor Status
The First Party is acting solely as an independent contractor. Nothing in this Agreement shall be construed to create an employer-employee relationship, partnership, joint venture, or agency between the First Party and the Second Party. Neither Party shall have the authority to bind the other in any manner.
XII. Safety Compliance
Each Party is independently responsible, at its own expense, for ensuring a safe working environment for its employees, agents, contractors, and patients. Both Parties agree to comply with all applicable local, state, and federal safety laws and regulations.
XIII. Prohibition of Alcohol and Drugs
The presence or use of alcohol or illegal drugs at any clinic or site associated with this Agreement is strictly prohibited. Any violation of this provision by the First Party, Second Party, or their respective employees, contractors, or representatives shall result in immediate termination of this Agreement.
XIV. Termination Clause
This Agreement may be terminated by either Party at any time with a minimum of thirty (30) days’ prior written notice, delivered via WhatsApp or email to the addresses specified at the beginning of this Agreement.
XV. Default and Remedies
In the event of a breach or default under this Agreement, the breaching Party shall be liable for all reasonable costs and expenses incurred by the non-breaching Party in enforcing this Agreement, including but not limited to legal fees and court costs. If legal proceedings are initiated, the prevailing Party shall be entitled to recover such fees and expenses at both trial and appellate levels.
XVI. No Waiver
Failure or delay by either Party in enforcing any provision of this Agreement shall not be considered a waiver of such provision or of any other provision, nor shall it affect the enforceability of this Agreement.
XVII. Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of the State of Florida, United States of America. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts located in the State of Florida.
XVIII. Severability
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, such provision shall be severed from the Agreement without affecting the validity or enforceability of the remaining provisions.
XIX. Additional Terms & Conditions
There are no additional paid terms or conditions. All obligations are as outlined above unless otherwise agreed upon in writing by both Parties.
XX. Entire Agreement
This Agreement constitutes the entire understanding between the Parties regarding the subject matter herein. It supersedes all prior written or verbal agreements. No modifications, amendments, or waivers shall be valid unless made in writing and signed by both Parties.