Terms and Condition:
1. Point of embarkation and disembarkation for the Visayas cruise will be at the Cebu Yatch Club (CYC), Cebu City.
2. Inbound guests arriving from other countries who chose to stay in Cebu, prior to embarkation day, may do so by booking your respective hotel and land transfers directly. Transfer fees anytime prior to the embarkation schedule is not included in the liveaboard trip package.
3. Land transfers on embarkation and disembarkation day is included in your package. This means we will provide land services from your hotel in Cebu or from the Mactan International Airport to the embarkation site and vice versa.
4.The scheduled pick up time for all arrivals is at 13:00. Guests arriving the morning of or anytime prior to the scheduled pick up time, will be transported to a nearby shopping center to give you time to shop for your last minute personal needs. Our van service will then return to pick you up by 13:00 and transport you to the vessel for embarkation.
5. Boarding time of the MY Palau Sport is strictly at 2:00pm.
6. Cancellation Policy
6.1 In the event of a trip cancellation due to Acts of God that is beyond the control of MY Palau Sport, deeming the trip unsafe and prohibited to sail by the Philippine Ports Authority and Philippine Coast Guard, a re-booking of schedule will be offered. The new booking schedule will be to the sole discretion of MY Palau Sport.
*Rebooking is only applicable if passengers have not embarked the vessel.
6.2 Should Acts of God take place after departure requiring MY Palau Sport to abort the sail and retrun to the embarkation site anytime during the trip schedule, no refund and no rebooking of schedule applies. We require all passengers to be covered with an insurance plan to cover for cancelled trip refunds. Should you need assistance in securing a Dive Insurance (Annual or Short Term) kindly email pinkieg@divepalausport.com
6.3 Refund policy
Cancellation made six (6) months or more before the trip schedule, you are entitled to a full refund of paid invoice less Administrative Fees.
Cancellation made four (4) to six (6) months before the trip schedule, you are entitled to a fifty percent (50%) refund of paid invoice less Administrative Fees.
Cancellations made three (3) months or less prior to the trip schedule, No Refund applies.
*All Refund and Rebooking request will be subject to a $150.00/ guest deduction to cover for Administrative and Bank transfer fees.
* Re-booking of a trip schedule can only be granted under the same destination and year of original booking. Cross re-booking and re-scheduling is not allowed.
7. Rates and Accommodation:
All guest cabins are designed to accommodate two (2) guests. For solo occupancy requests, an additional 80% sur-charge shall be added to your chosen package based on the room type and trip schedule you are booked for.
Shared Occupancy
6N/7D trips (sharing occupancy)
Twin Berth Cabin : $2,400.00/guest
Queen Suite Cabin: $2,700.00/guest
9N/10D trips (sharing occupancy)
Twin Berth Cabin : $2,900.00/guest
Queen Suite Cabin: $3,200.00/guest
Solo Occupancy
Additional 80% sur-charge on the base package rate
All cabins come with bath towels and basic toiletries (Shampoo, Body wash).
For guests under a shared occupancy and are sensitive sleepers to ambient noises, snoring etc, we encourage you to bring your personal ear plugs for a restful sleep at night.
8. Package inclusions:
Included in Package |
Excluded from the package |
1. Total of 3-4 dives per day , 11L regular air |
1. Nitox 15L tanks |
2. Land Transfer service to and from MIA/hotel in Cebu to embarkation site. |
2. Internet Access: $35.00 for the first 10 gig, $5.00/gig thereafter |
3. Full on-board meals, buffet service daily. |
3. Satellite phone use: $10.00/min |
4. Potable Drinking water |
4. Bar Consumables |
5. Housekeeping services, daily |
5. Park Fees: $100.00/guest
*other park fees may apply depending on new implementations by the local government and dive sites*
|
6. Basic Toiletries |
6. Fuel Sur-charge :$100.00/guest |
|
7. Massage Service: $25.00/60mins |
|
8. Dive Equipment Rental |
All package exclusions will be billed prior to disembarkation.
Number of dives per day may change due to weather conditions. Missed dives are non refundable.
9. Payment terms:
a. To reserve a slot/slots/charter : 30% downpayment of total invoice amount is required immediately upon signing of quotation.
b. To confirm your slot/slots/Charter: 70% balance payment is due in full on or before 90 days prior to your scheduled trip. MY Palau Sport reserves the right to disallow guests to embark the vessel with unsettled balances.
Your payment schedules will be reflected in the invoice to be provided by the Billing Department.
10. Right to refuse embarkation
It is to the sole right of MY Palau Sport to disallow embarkation of a guest who has not settled his/her payment in full or has failed to submit all mandatory forms prior to his/her scheduled trip. As stipulated in the payment terms, all guests must be fully paid 90 days prior to their scheduled trip. Failure to comply will grant the Management of MY Palau Sport to refuse a guest to board the vessel.
In such case, the 30% downpayment made by the guest is non refundable. Re-booking does not apply.
11. Weapons Policy: The carrying and possession of firearms, toxic materials and deadly weapons is strictly and absolutely prohibited on-board. Guest who carry knives (including but not limited to pocket knives of any size)will be confiscated. Refusal to surrender will be at the discretion of the Management team to disallow the guest to embark the vessel.
Payments methods are accepted:
On-line bank transfer:
Bank: Bank of the Philippine Island (BPI)
Account Name: Hawkeye Marine Inc.
Account Number: 8254 0614 93
Bank Address: Aguirre Ave., cor Elsie Gatches St., Subd, Paranaque City, 1720 Metro Manila, Philippines
Swift Code: BOPIPHMMXXX
*Credit Card payment facility not yet available*
*Please send a copy of your 30% confirmation fee to the following email address:pinkieg@divepalausport.com. Please await our booking confimation once payment is validated.