• Student Complaint Form

    • This form should be completed if you wish to submit a formal complaint to Sunshine Coast international College (SCIC).

    • SCIC takes complaints seriously. Your complaint will be reviewed by the Academic Manager and the PEO.

    • You are encouraged to include additional documentation to support your complaint, if possible.

    • Information about how complaints are managed can be found in SCIC’s Complaints & Appeals Policy & Procedure available at www.scic.nsw.edu.au

    • SCIC will normally finalise a complaint within 21 days from the date we receive if from you. If it takes longer, we will let you know and also give you reasons for any delay in finalising your complaint. 

  • Student Details

  •  -

  •

  • Details of complaint

  • Nature of the complaint:*
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof
  • Browse Files
    Drag and drop files here
    Choose a file
    Cancelof

  • Student Declaration

    • I have written a clear outline of my complaint and how I want SCIC to resolve my complaint.
    • The information I have provided in this document is a true and accurate.
    • I understand that complaints that are found to be intentionally misleading or made for the purposes of causing harm may result in disciplinary proceedings.
    • I understand that use of SCIC’s Complaints & Appeals processes does not remove my right to take action under Australia’s consumer protection laws.
  • Date*
     / /
  •  
  • Should be Empty: