Curemed

1
Welcome to the Curemed Client Experience Survey,

At Curemed we are committed to continuously improving the experience you have with us. Your feedback helps us improve our product and service offering to you, ensuring that we co-create an always improving experience and partnership.

Participation is voluntary and confidential . The survey will take about 7minutes to complete.

We sincerely appreciate your time commitment to helping us partner better with you.

Regards,

The Curemed team
2
Overall how is Curemed performing?* This field is required.
1
2
3
4
5
Poor
Excellent
3
How would you compare Curemed with other service providers?* This field is required.
5. The best in the market
4. Better than most others
3. The same as others
2. Better than some other providers
1. Most other providers are better
4
Please tell us why?* This field is required.
5
Which of the following two (2) Curemed value propositions (products) have you interacted with the most in the last 12 months?* This field is required.
Medical aid
Medical aid with Gap cover
Short-term insurance
Financial planning
Investment planning
Life cover planning
Employee benefits planning
6
Please rate your overall satisfaction with Short-term insurance * This field is required.
Excellent
Very Good
Good
Fair
Poor
Short-term insurance
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Short-term insurance
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
7
Please rate your overall satisfaction with Medical aid* This field is required.
Excellent
Very Good
Good
Fair
Poor
Medical aid advice and implementation
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Medical aid advice and implementation
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
8
Please rate your overall satisfaction with Mecial Aid with Gap cover* This field is required.
Excellent
Very Good
Good
Fair
Poor
Gap cover
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Gap cover
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
9
Please rate your overall satisfaction with Financial planning* This field is required.
Excellent
Very Good
Good
Fair
Poor
Financial planning
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Financial planning
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
10
Please rate your overall satisfaction with Investment planning* This field is required.
Excellent
Very Good
Good
Fair
Poor
Investment planning
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Investment planning
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
11
Please rate your overall satisfaction with Life cover planning* This field is required.
Excellent
Very Good
Good
Fair
Poor
Life cover planning
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Life cover planning
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
12
Please rate your overall satisfaction with Employee benefits planning* This field is required.
Excellent
Very Good
Good
Fair
Poor
Employee benefits planning
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Employee benefits planning
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
13
Please rate Short-term insurance on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
14
Please rate Medical Aid on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
15
Please rate Medical Aid with Gap Cover on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
16
Please rate Financial Planning on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
17
Please rate Life Cover on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
18
Please rate Investment Planning on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
19
Please rate Employee Benefits planning on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Range of products to meet my needs
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product features meet my needs
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Easy to understand terms and conditions
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of pricing and product limitations
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of communication during the process
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of advice
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Quality of service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Quality of claim resolution
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Value for money
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Row 9, Column 3
Row 9, Column 4
Row 9, Column 5
Range of products to meet my needs
Product features meet my needs
Easy to understand terms and conditions
Transparency of pricing and product limitations
Quality of communication during the process
Quality of advice
Quality of service
Quality of claim resolution
Curemed acted in my best interest
Value for money
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
Excellent
Row 9, Column 0
Very Good
Row 9, Column 1
Good
Row 9, Column 2
Fair
Row 9, Column 3
Poor
Row 9, Column 4
NA
Row 9, Column 5
1 of 10
20
Please rate your overall satisfaction with the team you interacted with* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Medical aid advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Gap cover advisor
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Financial planning and wealth advisor
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Wealth service team
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Short-term advisor
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Short-term service team
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Medical aid support
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Claims support
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Employee benefits advisor
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Medical aid advisor
Gap cover advisor
Financial planning and wealth advisor
Wealth service team
Short-term advisor
Short-term service team
Medical aid support
Claims support
Employee benefits advisor
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
1 of 9
21
Please rate the Medical Aid Advisor on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with my advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product and industry knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Understanding my unique needs
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Quality of advice
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of pricing and product limitations
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Keeping me updated on progress
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Speed of query handling
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Personal relationship with the advisor
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Made me feel safe and taken care of
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with my advisor
Product and industry knowledge
Understanding my unique needs
Quality of advice
Transparency of pricing and product limitations
Keeping me updated on progress
Speed of query handling
Personal relationship with the advisor
Made me feel safe and taken care of
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
1 of 9
22
Please rate the Gap Cover Advisor on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with my advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product and industry knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Understanding my unique needs
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Quality of advice
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of pricing and product limitations
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Keeping me updated on progress
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Speed of query handling
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Personal relationship with the advisor
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Made me feel safe and taken care of
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with my advisor
Product and industry knowledge
Understanding my unique needs
Quality of advice
Transparency of pricing and product limitations
Keeping me updated on progress
Speed of query handling
Personal relationship with the advisor
Made me feel safe and taken care of
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
1 of 9
23
Please rate the Financial Planning & Wealth Advisor on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with my advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product and industry knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Understanding my unique needs
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Quality of advice
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of pricing and product limitations
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Keeping me updated on progress
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Speed of query handling
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Personal relationship with the advisor
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Made me feel safe and taken care of
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with my advisor
Product and industry knowledge
Understanding my unique needs
Quality of advice
Transparency of pricing and product limitations
Keeping me updated on progress
Speed of query handling
Personal relationship with the advisor
Made me feel safe and taken care of
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
1 of 9
24
Please rate the Employee Benefits Advisor on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with my advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product and industry knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Understanding my unique needs
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Quality of advice
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of pricing and product limitations
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Keeping me updated on progress
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Speed of query handling
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Personal relationship with the advisor
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Made me feel safe and taken care of
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with my advisor
Product and industry knowledge
Understanding my unique needs
Quality of advice
Transparency of pricing and product limitations
Keeping me updated on progress
Speed of query handling
Personal relationship with the advisor
Made me feel safe and taken care of
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
1 of 9
25
Please rate the Short-term Insurance Advisor on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with my advisor
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Product and industry knowledge
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Understanding my unique needs
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Quality of advice
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of pricing and product limitations
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Keeping me updated on progress
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Speed of query handling
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Personal relationship with the advisor
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Made me feel safe and taken care of
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with my advisor
Product and industry knowledge
Understanding my unique needs
Quality of advice
Transparency of pricing and product limitations
Keeping me updated on progress
Speed of query handling
Personal relationship with the advisor
Made me feel safe and taken care of
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
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26
Please rate Claims Support on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with Claims support
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Speed of processing the request
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Accuracy of the claim / service request
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of the process
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of the timelines
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of service compared to other providers
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
The outcome met my expectations
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Making me feel safe and heard
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with Claims support
Speed of processing the request
Accuracy of the claim / service request
Transparency of the process
Transparency of the timelines
Quality of service compared to other providers
The outcome met my expectations
Making me feel safe and heard
Curemed acted in my best interest
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
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27
Please rate Medical Aid Service Support on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Speed of processing the request
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Accuracy of the claim / service request
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Transparency of the process
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of the timelines
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Quality of service compared to other providers
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
The outcome met my expectations
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
Making me feel safe and heard
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Curemed acted in my best interest
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Overall satisfaction with Medical Aid support
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Speed of processing the request
Accuracy of the claim / service request
Transparency of the process
Transparency of the timelines
Quality of service compared to other providers
The outcome met my expectations
Making me feel safe and heard
Curemed acted in my best interest
Overall satisfaction with Medical Aid support
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
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28
Please rate Short-term Service Team on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with the Service Team
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Speed of processing the request
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Accuracy of the claim / service request
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of the process
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of the timelines
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of service compared to other providers
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
The outcome met my expectations
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Making me feel safe and heard
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with the Service Team
Speed of processing the request
Accuracy of the claim / service request
Transparency of the process
Transparency of the timelines
Quality of service compared to other providers
The outcome met my expectations
Making me feel safe and heard
Curemed acted in my best interest
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
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29
Please rate Wealth Service Team on the following attributes* This field is required.
Excellent
Very Good
Good
Fair
Poor
NA
Overall satisfaction with the Wealth service team
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Row 0, Column 3
Row 0, Column 4
Row 0, Column 5
Speed of processing the request
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Row 1, Column 3
Row 1, Column 4
Row 1, Column 5
Accuracy of the claim / service request
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Row 2, Column 3
Row 2, Column 4
Row 2, Column 5
Transparency of the process
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Row 3, Column 3
Row 3, Column 4
Row 3, Column 5
Transparency of the timelines
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Row 4, Column 3
Row 4, Column 4
Row 4, Column 5
Quality of service compared to other providers
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Row 5, Column 3
Row 5, Column 4
Row 5, Column 5
The outcome met my expectations
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Row 6, Column 3
Row 6, Column 4
Row 6, Column 5
Making me feel safe and heard
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Row 7, Column 3
Row 7, Column 4
Row 7, Column 5
Curemed acted in my best interest
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Row 8, Column 3
Row 8, Column 4
Row 8, Column 5
Overall satisfaction with the Wealth service team
Speed of processing the request
Accuracy of the claim / service request
Transparency of the process
Transparency of the timelines
Quality of service compared to other providers
The outcome met my expectations
Making me feel safe and heard
Curemed acted in my best interest
Excellent
Row 0, Column 0
Very Good
Row 0, Column 1
Good
Row 0, Column 2
Fair
Row 0, Column 3
Poor
Row 0, Column 4
NA
Row 0, Column 5
Excellent
Row 1, Column 0
Very Good
Row 1, Column 1
Good
Row 1, Column 2
Fair
Row 1, Column 3
Poor
Row 1, Column 4
NA
Row 1, Column 5
Excellent
Row 2, Column 0
Very Good
Row 2, Column 1
Good
Row 2, Column 2
Fair
Row 2, Column 3
Poor
Row 2, Column 4
NA
Row 2, Column 5
Excellent
Row 3, Column 0
Very Good
Row 3, Column 1
Good
Row 3, Column 2
Fair
Row 3, Column 3
Poor
Row 3, Column 4
NA
Row 3, Column 5
Excellent
Row 4, Column 0
Very Good
Row 4, Column 1
Good
Row 4, Column 2
Fair
Row 4, Column 3
Poor
Row 4, Column 4
NA
Row 4, Column 5
Excellent
Row 5, Column 0
Very Good
Row 5, Column 1
Good
Row 5, Column 2
Fair
Row 5, Column 3
Poor
Row 5, Column 4
NA
Row 5, Column 5
Excellent
Row 6, Column 0
Very Good
Row 6, Column 1
Good
Row 6, Column 2
Fair
Row 6, Column 3
Poor
Row 6, Column 4
NA
Row 6, Column 5
Excellent
Row 7, Column 0
Very Good
Row 7, Column 1
Good
Row 7, Column 2
Fair
Row 7, Column 3
Poor
Row 7, Column 4
NA
Row 7, Column 5
Excellent
Row 8, Column 0
Very Good
Row 8, Column 1
Good
Row 8, Column 2
Fair
Row 8, Column 3
Poor
Row 8, Column 4
NA
Row 8, Column 5
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30
Did you experience any dissatisfaction when dealing with Curemed in the last 6 months?* This field is required.
YESNO
31
Please provide a brief description of your issue* This field is required.
32
What was your overall satisfaction with how we dealt with your issue?
1
2
3
4
5
Poor
Excellent
33
Would you like us to contact you regarding this complaint?* This field is required.
YESNO
34
Is there anything else you want us to know or work on?
35
CONSENT* This field is required.In order for us to address your feedback specifically, we need to know who you are. Would you like to share your personal details with us, so that we can adress any specific feedback you have raised?
Please Select
Please Select
Yes, I give consent
No, I would like to remain anonymous
36
Please enter your details here
Name and Surname
Please enter your email
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