Amazon FC Donation Portal

***This is the amazon Fulfillment Center Donations Intake portal***

Please complete the form below and your assigned nonprofit partner will receive notice to arrange for pickup. If you need assistance, please submit a ticket with Good360 and a Program Manager will respond as soon as possible.

For CHA1, LEX1, LEX2, & SDF9, please use your dedicated Good360 portal here.

If the form does not load properly: Ensure your wired device is VPN connected, and if the form is not loading please clear your browser’s cache and restart the device.

IMPORTANT OFFICE HOURS INFORMATION - CLICK HERE!

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Thank you for your continued support in closing the need gap!

Good360 will be closing at 1PM EST on 8/29/25 and will be closed on 9/1/25 in observance of Labor Day. We will return to regular operations on 9/2/25. Please continue to submit as normal and we will take action on loads once we return. Please note there may be a delay in pickups during this time due to the holiday closure. Thank you!

Your assigned partner will show below once you look it up:

Enter your FC Code (upper case) and click [Lookup your partner]*

Your assigned partner for this donation will be:

NPO Name*

NPO Contact

NPO Email

NPO Phone

NPO Account ID

NPO Name: {npoName}

NPO Contact: {npoContact}

NPO Email: {npoEmail}

NPO Phone: {npoPhone}

VRID (must be presented to Guard Shack at time of pickup)*

FC Contact Person*

First NameLast Name

FC Contact Person Title

FC Contact Email (VRET Department Alias)*

example@example.com

Phone Number*

FC Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Preferred Pickup Date in FMC (allow 48 hours from request date for scheduling and 5 business days from submission for pickup date)*

WEEKENDS ARE DISABLED FROM SELECTION PER SLA. IF YOUR NPO PICKUPS ON WEEKENDS ONLY, PLEASE NOTATE VIA "PICKUP INSTRUCTIONS"

Submission Date

Date

Earliest Acceptable Pickup Date

Date

⚠️Your selected date is less than 2 days from now. Pickup may not be guaranteed. Please select a new date with a minimum of 48 hours between dates.⚠️

Number of Units*

Units Type

Number of Pallets*

0 pallets is not allowed. If you are using "shuttles" instead of pallets, please still submit it in this box.

Can pallets be doublestacked?

YesNo

Weight*

Pallet Configuration

Your FC Type*

Pickup Instructions (Note: All vehicles must meet standard dock height requirements. Must have an ICC bar.)*

Upload Related Documents

Amazon HQ

Central Dock Email*

example@example.com

Full SKU

{centralDock}

For any submissions that have passed the 48 hour SLA time period per the SOP, contact donation-requests@amazon.com and Good360AmazonSupport@Good360.org via email link here. Include the following info in your inquiry:

Subject Line: DONATIONS PICKUP REQUEST [FC NAME]

Email Body:

Pickup Request Date(s) Submitted:

VRID provided:

Total Number of Pallets Awaiting Pickup:

Estimated FMV

G360 Pallets Equivalent

(deprecated) Number of Units:

(deprecated) Number of Pallets

(deprecated) Weight