IT Specialist Main Responsibilities🚀
- Maintain, troubleshoot, and upgrade hardware, software, and networks to ensure efficient operations across all offices
- Provide technical support and resolve IT issues for staff members, including troubleshooting desktop computers, mobile devices, printers, and other peripherals
- Implement data security measures to safeguard sensitive client and firm information, including managing firewalls, antivirus software, and network security protocols
- Manage and maintain cloud-based systems and data storage solutions, ensuring secure and seamless access to important files and applications for remote and in-office employees
- Assist in onboarding new employees by setting up user accounts, email, and workstations
- Work closely with our team to streamline technology processes that enhance our client service delivery, including integrating client management and financial planning software
- Assist in the integration of new software systems and tools as the firm continues to grow, ensuring they align with the company’s needs and goals
- Build out automations and workflows using software systems such as Zapier or Make
- Manage the company's Office 365 Suite of programs (Outlook, SharePoint, OneDrive)
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CAREER PATH AT PEAK RETIREMENT
On the ground floor of the youngest and fastest-growing firm in the country, there is great opportunity. Team members join us for growth, greater impact, and financial upside early in their careers. We offer industry-leading salaries for every position, premier benefits, annual bonus opportunities, salary increases, and profit sharing. Advancement at Peak is based on results, being a selfless team member, and consistently upholding our standards and values - not years of service or experience. For perspective, many of our out-of-college team members reach Level 2 within 1-2 years and Level 3 within 3-5 years. At most traditional companies, similar opportunities can take significantly longer to earn, but due to our rapid growth, in-depth training program, and commitment to rewarding results over experience, Peak offers the potential for accelerated career advancement.
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LEVEL 1 | Specialist
      • Complete our training program and work closely with experienced team members.
      • Take ownership of assigned tasks and projects.
      • Become someone your team can depend on to get things done exceptionally well.
LEVEL 2 | Advanced
      • Take ownership of major responsibilities and independently drive results.
      • Rockstar at getting things done.
      • Duplicate yourself by coaching new team members to achieve our high standards.
LEVEL 3 | Senior
      • Have a founder's mentality, taking ownership beyond your individual responsibilities.
      • Lead Initiatives, improve processes and drive results for your department.
      • Play a key role in developing our team and driving Peak's growth.
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