PCR Member Satisfaction Survey
Fall 2023-Spring 2024
PCR is committed to providing high-quality, person centered programs that are designed to meet our members' needs and preferences. This survey will help PCR fulfill that commitment to you. PCR wants and needs to hear from our members and their caregivers, so please take a moment to participate in this survey.
Your participation is especially important in light of the fact that PCR must submit member satisfaction survey data results twice yearly to the Montgomery County Department of Health and Human Services. All data will be aggregated and reported anonymously. Please reply by Friday, June 14th. Thank you very much.
1. Which PCR program(s) do you or your family member participate in? Please check all that apply.
2. Please rate your level of overall satisfaction with the PCR programs that you/your family member participate(s) in:
Very Satisfied
Satisfied
Dissatisfied
Comments:
3. How enjoyable are PCR programs for you/your family member?
Very Enjoyable
Enjoyable
Not Enjoyable
Comments:
4. For members participating in PCR programs via Zoom, how much has participation in PCR virtual programs increased you or your family member's level of independence; for example, being able to log in and participate in Zoom programs with less support, or gathering needed materials in preparation for the Zoom program?
A Lot
Somewhat
Not At All
N/A
Comments:
5. In the past year, has participation in PCR programs promoted you or your family member's level of socialization?
Very Much So
Somewhat
Not At All
Comments:
6. How satisfied are you with you/your family member's interaction with PCR staff and/or Program Leaders?
Very Satisfied
Satisfied
Dissatisfied
Comments:
7. Is there anything that PCR could be doing differently with regards to programs, policies, or procedures?
8. We welcome you additional suggestions, comments, and/or feedback. Please share your views below.
Thank you!
Submit
Should be Empty: