DISCLAIMER: Ayelet Tours and our partners act only as agents for the tour members in making arrangements for hotels, transportation, touring, restaurants or any other services in connection with the itinerary. We will exercise reasonable care in making such arrangements. However, we do not assume any liability whatsoever for any injury, damage, loss, accident, delay or irregularity to person and property because of an act of default of any hotel, airline carrier, restaurant, company, or person rendering any of the services included in the tour. The right is reserved to cancel or change itineraries, speakers or scholars or operations staff or to substitute comparable service without notice. The right is reserved to decline to accept or retain any tour passengers should such person's health or general deportment impede the operation of the tour to the detriment of the other tour participants. Risk of exposure to COVID-19 exists in any public place. COVID-19 is a contagious virus which can lead to severe illness or even death according to the CDC. Participants voluntarily assume risks related to COVID-19 exposure.
TRAVEL INSURANCE is recommended, and we offer a group plan.
PASSPORTS must be valid for 6 months past your travel dates and have space for the new VISA stamps. Israeli Passport Holders (traveling to Israel only): VAT is charged to Israeli citizens past or present, according to the B2 visa provided at passport control upon entering Israel. VAT will be charged to your credit card upon request by suppliers. Non-Israeli citizens should retain the B2 visa to present, as needed.
CANCELLATION POLICY If special cancellation penalties have been arranged for your tour and your tour registration form and confirmation letter list different terms, those terms supersede the general terms listed here.
Individual Cancellation:
91 or more days before departure: Refundable minus $250/person or 3% of total charged, whichever is higher, plus applicable airline penalties. Non-refundable portion can be applied to a future group tour booking within two years of original travel date (non-transferrable).
90 to 46 days prior to departure: Refundable minus $750/person plus applicable airline penalties. No future credit.
45 days or less before departure: 100% non-refundable. No future credit.
In case of Group cancellation by Ayelet Tours in consultation with group leader, or cancellation by individual participant due to political instability, pandemic, acts of terrorism, government intervention, security concerns or US State Department warning, participants remain subject to the above cancellation penalties and terms. Should Ayelet Tours make the decision to cancel a departure for any of these reasons or other situations outside our control, we will make our best effort to obtain refunds from suppliers, however credit card fees are always non-refundable and any supplier penalties will be passed along to participants.
Group insurance is offered and recommended. If purchased, group travel insurance policy becomes non-refundable 21 days after purchase.
When offered, space on group air allotments can be reserved by checking the box that indicates “Land & Air” on your paper registration form, selecting Land & Air when making an online booking, or by emailing a request to our office to hold group air space for you. If you confirm a seat on our group air allotment, and then cancel that space within 90 days of departure (even if still traveling on the land portion of the tour), airline penalties will apply.