Schedule Your Drop-Off Appointment with Service Advisor Ashley
Thank you for choosing Walnut Ridge Family RV Sales for your service needs. Please complete the information below to schedule your appointment with Ashley, who will address your concerns and arrange for your camper's repair.
Contact Information
Camper Registered Owner's Name
*
First Name
Last Name
Phone Number
*
Please enter a valid phone number
Email
*
example@example.com
Camper Details
Providing these details ensures we are fully prepared for your visit.
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Service Claim and Payment Source Verification
Did you purchase this camper with Walnut Ridge Family RV Sales?
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Please Select
YES
NO
New Castle Indiana Location
Will this claim be filed under a manufacturer warranty?
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Please Select
YES
NO
Will this claim be filed under a service contract?
*
Please Select
YES (Purchased from Walnut Ridge Family RV Sales)
YES (Purchased from another dealership)
NO
By selecting "Yes," you acknowledge that diagnostic fees, deductibles, freight charges, and shop supplies may not be covered by the warranty provider, and you agree to accept responsibility for these charges.
Is the claim being submitted through your camper's insurance company?
*
Please Select
YES
NO
If yes, please provide the following camper's insurance information:
Will this be a Customer-Pay Repair?
*
Please Select
YES
NO
By selecting "Yes," you acknowledge that a deposit is required before parts will be ordered, and you agree to provide this deposit to proceed with the service.
Select Your Service Drop-Off Date And Time
Please schedule your initial check-in with your service advisor Ashley. Note that the actual commencement of work may take up to 7 to 10 days as your service is queued in our calendar.
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Describe Your Service Issue
Please provide detailed descriptions of the issues you are experiencing. Be as specific as possible about the location, symptoms, and conditions under which the problem occurs. Example: If you are reporting a toilet leak, describe where the leak is originating (e.g., base, tank, hose), whether there are any visible cracks, and when the leak occurs (e.g., during flushing, continuously, when the toilet is not in use).
Primary Concern
*
2nd Concern
3rd Concern
4th Concern
5th Concern
6th Concern
7th Concern
8th Concern
9th Concern
10th Concern
Additional Notes:
Submit
Should be Empty: