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  • Because you've paid employees this year, we'll need to ensure this information is added to OnPay before you can run payroll. There are three ways to provide this information:

  • Provide your payroll reports

    Follow these instructions for detailed requirements on the reports needed.

    Also, please be sure to add your State Tax Information to your account
    as soon as possible in Company > Payroll Taxes. Learn more

  • Instructions for pulling Reports from Quickbooks Desktop

    Note: If you‘re starting after Q1, you must also send us Federal 941s, State Withholding filings, and State Unemployment filings for all prior quarters of the current year.

     

    Format requirements

    All reports must be in Excel (.xls or .xlsx) format.

     

    Wage History Reports needed:

    o   Employee Contact List

    o   Employee Withholding

    o   Paid Time Off List (if applicable, we’ll also need your full PTO policy)

    o   Payroll Summary Report

    Vendors and contractors (if applicable)

    o   Vendor Contact List

    o   1099 Summary

     

    Where to find these reports

    The first three reports you need are found in Reports > Reports Center > Employees

    & Payroll. You’ll need to customize the Employee Contact List before saving.

    Customize the Employee Contact List as follows:

    1.     Click Customize Report in top left corner

    2.     Go to the Display tab, then Columns, scroll or type to search for and add these filters:

    a.    Employee

    b.    SSN

    c.    Address

    d.    Active Status

    e.    Date of Birth

    f.      Hire Date

    g.    Earnings 1/Rate (and any other rate applicable)

    h.    Mobile/phone number

    i.       Main Email

    j.      Payroll schedule (if multiple)

    k.     Any other contact information you would like OnPay to add

    3.     In the Filters tab, go to Active Status, then choose Select All

    4.     Click OK

    5.     Save as an Excel

     

    Employee Withholding and Paid Time Off List

    There’s no need to customize these reports before saving them as Excel.

     

    Payroll Summary

    Go to Reports > Employees & Payroll > Payroll Summary

    Current quarter payroll summary: Separate reports by check date

    You’ll need to run a separate report for each check date that occurred in the current quarter so far. Do this by entering the same date into the “From” and “To” fields for each report. Start by entering the first check date that occurred in current quarter into both fields.

    Click Show Columns, and make sure columns are displayed by Employee.  

     Save this report in the Excel menu by selecting Create New Worksheet. 

    Once this first report has been saved to your computer, you can repeat this process for each check date that occurred in the current quarter. For these reports, always enter the same date into the “From” and “To” fields.

     

    Payroll Summary for prior quarters of this year

    If you’ve paid wages during a prior quarter of the current year, we’ll need the following:

    o One report per each prior quarter (date ranges below)

          - Q1: 01/01 – 03/31

          - Q2: 04/01 – 06/30

          - Q3: 07/01 – 09/30

     

    o One year-to-date Payroll Summary

    Show columns by employee > Save each report as Excel

     

    1099 Summary and Vendor Contact List

    If you’ve paid wages to independent contractors this year, you’ll need to send us two additional reports:

    o 1099 Summary

    o Vendor contact list

    These reports can be found in Reports > Vendors & Payables. Save each report as Excel.

  • Instructions for pulling Reports from ADP

    Payroll Summary

    Navigate to: Reports > Search for "Payroll Detail"

    To create the report you’ll need to:

    1. Adjust the Date Range
    2. Create a separate report for each previous quarter and a separate report for each check date in the current quarter.

    • Q1: 01/01/2025 – 03/31/2025
    • Q2: 04/01/2025 – 06/30/2025
    • Q3: 07/01/2025 – 09/30/2025
    • Current Quarter check dates: ex: From 10/06/2025 to 10/06/2025

    Once created, download each report as PDF.

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  • Add OnPay as a user.

    To add OnPay as an authorized user, please add implementation@onpay.com as a user and provide the user with as much access as possible.

  • Provide your payroll reports

    Follow these instructions for detailed requirements on the reports needed.

    Also, please be sure to add your State Tax Information to your account
    as soon as possible in Company > Payroll Taxes. Learn more

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    Choose a file
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  • Click Submit to send your information to our team for review. If we have any additional questions, your Onboarding Coordinator will be in touch.

     

    If you have additional questions, please email us at newaccounts@onpay.com.

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