• Teams. Equal Care Coop.

  • Your team plays a crucial role in the co-ops success. The following questions help us understand your experience of the team and how well you think it is working. The feedback you provide us will help teams to identify what support and resources they need to realise their full potential.

    With your help we can measure the specific strengths, challenges and well-being of your team. Just 10 mins sharing feedback and we can create a unique team profile that you can use to help your team flourish. The more people in your team that complete the survey the richer the picture we have

    This means that you must CHOOSE ONE TEAM PER SURVEY. If you want to evaluate multiple teams then you will have to complete multiple surveys. 

    Important: This survey is all about your experiences and opinions, and to get the most out of it, we need your honest and open feedback. But sometimes, when answering surveys, we might subconsciously choose answers we think are "appropriate" or what others expect, instead of what we truly believe or feel. This is called social desirability bias. 

    Imagine trying on clothes: you might pick something you think your friends would like, not necessarily what you love to wear yourself. Surveys can be similar! Instead of picking the "perfect" answer, we want you to be the genuine YOU.

    Here are some tips to avoid social desirability bias and give your best feedback:

    • This survey is confidential, so no need to worry about what you say!
    • There's no right or wrong answer. Just be honest and open.
    • Think beyond "good" and "bad". There are no "bad" responses here. Every experience and opinion is valuable.
    • Don't worry about how others might respond. This survey is about you, not what others think.
    • Most of the questions in this survey are answered True/False. Go with your gut instinct. Your first reaction is often your most honest one.

    By being mindful of social desirability bias, you can help us gather insights that are honest, valuable, and truly reflect your unique perspective.

    Thank you for being you and giving your best feedback!

  • What role do you have in Equal Care Coop?*
  • Please indicate what Team "hats" you wear, if any.*

  • Are you a member of any circles?

  • Team Social Climate Items.

    Feedback is Team specific. Please answer questions based on your experience of one team only. The more honest and direct your feedback, the more easily we can address the key needs of this team.

  • Teams Questions POV Care Worker (plus volunteers)

  • I have no voice or input in this team.*
  • There are too many unreliable care workers in this team.*
  • I am very proud of this team.*
  • Team members often make decisions that affect me personally without involving me.*
  • The team is a good place to make friends.*
  • Communication often breaks down in this team.*
  • I can share my knowledge and skills with other team members so they can improve how we work.*
  • Raising concerns about the quality of care is often seen as "making trouble" by other team members.*
  • People from the local community are gifting their time and skills to the team.*
  • Everyone is focused on the things that help us achieve our goals.*
  • As soon as I get used to a new team member they are gone.*
  • Being part of the team helps me feel connected to the local community.*
  • Team member roles and responsibilities are poorly defined.*
  • Key roles and responsibilities are held by the right people.*
  • The technology I use helps me to work in partnership with the friends and family of the person I support.*
  • Team members look for someone to blame when something goes wrong.*
  • The care and support from this team is monotonous and lacks spontaneity.*
  • Team members want to learn from their mistakes.*
  • The team often misses chances to discuss things and deal with issues when they arise.*
  • Team members make sure everyone is doing their best work.*
  • Team members tend to overlook issues when things go wrong and just carry on as usual.*
  • I am well matched to the person I support.*
  • This team needs more care and support workers in it.*
  • The team helps make the team owner's meal times more social.*
  • The person I support eats well thanks to the team.*
  • There are some local community spaces and venues where members are welcome to gather and connect.*
  • This team helps create strong and supportive connections with any social worker and/or other Health and Social Care professionals working with the person I support.*

  • Teams Questions POV Team-Owners

  • My team helps make my meal times more social.*
  • As soon as I get used to a new care worker they are gone.*
  • Team members often make decisions without asking me for my opinions.*
  • I eat well thanks to the team.*
  • The technology the team uses helps me stay connected to the team members.*
  • I can easily find the information I need to understand what's going on.*
  • Me and my care workers are a good match for each other.*
  • This team helps create strong and supportive connections with my social worker and/or other Health and Social Care professionals.*

  • Teams Questions POV Family Members

  • Team members respect the personal boundaries I need in place to take good care of my own needs.*
  • My relative eats well thanks to the team.*
  • The care workers are a good match for my relative.*
  • This team helps create strong and supportive connections with any social workers and/or other Health and Social Care professionals working with my relative.*

  • Teams Questions - POV Friend

  • The care workers are a good match for my friend.*
  • My friend eats well thanks to the team.*
  • This team helps create strong and supportive connections with any social worker and/or other Health and Social Care professionals working with my friend.*

  • Teams Questions - POV Volunteer

  • I have developed a close connection with care workers in this team.*
  • The person I support eats well thanks to the team.*

  • Care Coop Systems Items

    The following questions relate to your experience of the systems we use to organise and coordinate care. The more honest and direct your feedback the more easily we can assess whether our systems meet the needs of all our members and support mutual flourishing.

  • Systems - POV Care Worker

  • The rules and procedures care workers follow help me feel in control of my care.*
  • The policies and proceedures I follow help the people I support feel in control of their care.*
  • I am free to try new things in my teams, even if it's not what I normally do.*
  • My workload is too great to have the healthy work/life balance I need to do my job well.*
  • I feel free to change my own schedule when the people I support need me to.*
  • My work rota makes it more difficult for me to build a strong relationship with the people I support.*
  • Communicating with the friends and family of the people I support helps me care for them better.*
  • My work schedule makes me too rushed and busy to give the people I support the attention they need.*
  • I can help connect the people I support with their local community.*
  • The technology I use for admin work takes away lots of time that I could be spending with the person I support.*
  • The training and support I get helps me feel more confident and able to do my job well.*
  • Leaders communicate in a cold and uncaring way.*
  • I am able to take people to the local community events and activities they enjoy.*
  • The information I can see about my fellow team members helps me form better working relationships with them.*
  • I have a say in who I give care and support to.*
  • I have a say in things that affect how well I can do my job.*
  • My job allows me to learn more about the strengths, skills and interests of the people I support.*
  • My suggestions on how to make things work better would probably be dismissed or ignored.*
  • There are opportunities for me to grow and develop here.*
  • The people making all the big decisions do not reflect the diverse backgrounds and experiences of the people giving and receiving care.*
  • The people I support can see and edit any information about them and their care.*

  • Systems - POV Team-Owner

  • My care workers are free to try new things, even if it's not what they normally do.*
  • My care workers can communicate directly with my friends and family, which helps my team members provide better care for me.*
  • My care workers can communicate directly with my friends and family and this helps them provide better care for me.*
  • My care workers are free to change the times and days they visit me when I need them to.*
  • My care workers' workload is too great to have the healthy work/life balance they need to do their job well.*
  • The care worker's work schedule makes them too rushed and busy when they visit me.*
  • The team helps connect me to my local community.*
  • Team members get the training and support they need to perform their roles well.*
  • I have a say in who I receive care from.*
  • I can see and edit any information about me and my care.*

  • Systems - POV Family members (some applicable to Volunteers)

  • The rules and procedures care workers follow help my relative feel in control of their care.*
  • Care workers are free to change the times and days they visit people when the people they support need them to.*
  • Communicating directly with my relative's care workers helps them provide better care.*
  • The team helps connect my relative to their local community.*
  • Care workers can support my relative to participate in local community events and/or activities they enjoy.*
  • Care workers and my relative both get a say in who they give and receive care from.*
  • Care workers recognise the strengths, skills and interests of the people they support.*
  • My relative and I can see and edit any information about them and their care.*
  • The care workers' work schedule makes them too rushed and busy to give people the attention they need.*
  • Care workers are free to change the times and days they visit my relative when they need them to.*
  • The care workers' workload is too great to have the healthy work/life balance they need to do their job well.*

  • Systems - POV Friend of Team Owner

  • Communicating directly with my friend's care workers helps them provide better care.*
  • The team helps connect my friend to their local community.*
  • The rules and procedures care workers follow help my friend feel in control of their care.*
  • Care workers and my friend both get a say in who they give and receive care from.*
  • My friend can see and edit any information about them and their care.*
  • Care workers can support my friend to participate in local community events and/or activities they enjoy.*

  • Systems - POV Volunteer

  • The training and support I get helps me feel more confident and able to perform my role well.*
  • The policies and procedures I follow help the individual(s) I support feel in control of their care.*
  • Care workers are able to take people to the local community events and activities they enjoy.*

  • Caregiving Relationships Items

    This following survey items aims to understand your lived experience of care in terms of the quality of your interactions with Equal Care Workers and Coop Members Please answer all questions truthfully based on your recent experiences of care workers and circle members. Choose the response that best reflects your situation. Once again, your honest feedback will help us recognise what we are doing well as well as find ways to improve your experience of your team and local circle.

  • PERCCI Caregiving Relationships Questions - Team Owner

  • Care workers take what I have to say seriously.*
  • Care workers treat me with kindness, as though I matter to them.*
  • Care workers can tell my good days from my bad days.*
  • I have developed a close connection with care workers in my team.*
  • Care workers understand the areas of life that I need help with.*
  • Care workers give me enough time to say the things I want to say.*
  • My care and support helps me feel optimistic about what I can still do.*
  • I have a say in decisions taken about my care and support.*
  • I am helped to stay in touch with my local community.*
  • I get help with the things that are most important to me.*
  • My opinions about my care and support are respected.*
  • My care and support helps me to build confidence.*

  • PERCCI Caregiving Relationships Questions - Family Member

  • I have developed a close connection with care workers in my relative's team.*
  • Care workers understand the areas of my relatives' support that I need help with.*
  • I have a say in decisions taken about my relative's care and support.*
  • My opinions about my relative's care and support are respected.*

  • PERCCI Caregiving Relationships Questions - Friend oF Team Owner

  • I have developed a close connection with care workers in my friend's team.*
  • Care workers understand the areas of my friends support that I need help with.*
  • I have a say in decisions taken about my friends care and support.*
  • My opinions about my friend's care and support are respected.*

  • Measuring Individual Well-being

    The following questions are designed to assess your current emotional wellbeing. Please answer all questions based upon how you have been feeling over the last week. There are no right or wrong answers, just be honest about how you've been feeling recently. There will be lots of factors that will be impacting your level of well-being. The last survey item invites you to indicate how big a role you think your experience of equal Care is playing on influencing your overall well-being.
  • I’ve been feeling optimistic about the future.*
  • I’ve been feeling useful.*
  • I’ve been feeling relaxed.*
  • I’ve been dealing with problems well.*
  • I’ve been thinking clearly.*
  • I’ve been feeling close to other people.*
  • I’ve been able to make up my own mind about things.*
  • How much has your wellbeing changed as a result of your involvement with Equal Care Coop?*
  • Should be Empty: