NEW PATIENT CONSULT APPOINTMENT CANCELLATION & RESCHEDULING POLICY
To cancel your appointment, please notify our office at least twenty-four (24) hours in advance of your scheduled appointment time. Appointment changes can only be accepted during regular office hours. Less than twenty-four hours advanced notice during regular business hours is considered a missed / no-show appointment. Rescheduling a consultation appointment may incur a fee that is collected prior to rescheduling.
PRIVACY DISCLOSURE STATEMENT & ACKNOWLEDGEMENT
This section is optional under the new patient privacy regulations recently issued by the United States Department of Health and Human Services. It discloses to you how we normally operate and your acknowledgment thereof. The digital signature at the conclusion of this form does hereby signify that the undersigned does hereby attest to having been afforded the opportunity to review the Matthew David McNutt, DDS, MS, PA notice of privacy policy noted below. Patients / Parents / Guardians have the right to review our notice of privacy policy prior to signing this consent. You have the right to request restrictions on the use of your protected health information. We value protecting private patient information and have implemented layers of protection and staff training. This disclosure does serve as notice that: Full initial examinations generally occur in a private consultation room. It is customary for patients upon arrival to use our digital check-in device (iPad) to signify their arrival for a scheduled appointment, and this device displays the legal name of the patient. Our orthodontic treatment facilities operate with an ‘open-bay’ concept in the main clinic (no partitions or physical visual barriers between patient treatment chairs). This creates a fun and welcoming environment. Patients, their family members, and the staff will be present. Despite our best efforts to operate in a respectful and discrete manner, it is not possible within the practice to guarantee full privacy of all protected health information. A copy of the full privacy disclosure statement is available on our website and in the office.
POLICIES REGARDING FINANCIAL ARRANGEMENTS & INSURANCE BENEFITS
Our practice has established Policies Regarding Financial Arrangements & Insurance Benefits for patient care provided by Matthew David McNutt, DDS, MS, PA. A copy of this document is available on our website and in the office. The digital signature at the conclusion of this form does hereby signify that the undersigned has been informed of this and will be afforded the opportunity to review these policies prior to pursuing treatment with our practice.
NEW PATIENT EXAMINATION EXPECTATIONS & FEES: Most of our new patient examinations are at no charge and others do incur a fee. This will vary depending on the type of exam and the circumstances. After reviewing the completed registration packet, our treatment coordinator will contact you in advance to discuss any examination fees prior to the scheduled consultation. The number of exams we schedule each day is considerably less than most orthodontic practices and is limited to 4-5. This is one reason for our careful screening process. We also limit the time of day we are willing to schedule new patient examinations. We realize that other offices may offer more convenient times as well. However, we understand that it is nearly impossible for an orthodontist to spend 20-30 minutes of quality time with 8-12 new patients a day, and still be hands-on with patients who are actively in treatment in the clinic. During the highly desirable early morning and after school hours Dr. McNutt is hands-on with his team, instead of delegating everything in order to see more new patient exams.
RELEASE FORM FOR MEDIA USE
We are passionate about creating a lifetime of healthy teeth and beautiful smiles. One of the best ways to share our enthusiasm and educate people is to share images of our team having fun with patients in the office and to share our work. We want to create positive and reassuring examples of good oral health within the community. We often do this by sharing content we have created in the office, on our website and on social media. Images/videos of patients may be a part of that media. We treat the privilege of sharing our work with great respect.