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  • Servco Service Loaner Agreement

  • Service Advisor Loaner In

  • Customer Reservation

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  • Service Coordinator

  • Customer Agreement

  • Customer hereby acknowledges and agrees that:

    • Customer is 21 years of age or older;
    • Customer is the registered owner(s) of and has full and valid insurance coverage on the vehicle being serviced by Dealer; 
    • If Customer is not the registered owner(s) of the vehicle being serviced by Dealer, Customer warrants and represents that he/she is an individual who is listed as an insured on the vehicle's automobile insurance policy.
    • The above-described vehicle ("Vehicle") is a loaner provided as a courtesy when available and only for the duration while Dealer is performing work on Customer's vehicle, unless otherwise approved by Dealer as set forth below; and
    • There is no smoking or pets allowed in the Vehicle.
       

    In consideration for the opportunity to be provided a Vehicle, Customer hereby acknowledge and agrees to the following:

    Customer accepts the Vehicle and shall assume full responsibility for the return of the Vehicle in its present condition with an equal amount of fuel as when accepted, free and clear of any liens or charges. 

    Customer shall return the Vehicle by:

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  • To Dealer's place of business, or prior to the above date upon demand by Dealer. Any extension of the return date must be approved in writing by an authorized Dealer agent. 

    If Customer has not returned the Vehicle on or prior to the return date stated above, Dealer of its agent may repossess the Vehicle with or without notice or by any appropriate means, whenever the Vehicle may be located or found.

    Customer shall pay or indemnify Dealer for any damage to or destruction of said Vehicle or any part of accessory thereof. In the event of theft, conversion, or damage to said Vehicle, Customer shall forthwith report such incident to the police and forward a copy of any police report to Dealer within twenty-four (24) hours of its receipt. 

    Customer shall indemnify and hold harmless the Dealer and its directors, officers, agents, and employees from any and all liability, including all attorneys' fees and costs, for injuries or damages resulting or arising from or which relates or is incidental to the operation or the use of said Vehicle by the Customer or any passenger or person driving with or without the Customer's consent. 

    Maintenance and repair expenses of said Vehicle shall be the responsibility of the Customer. Customer may not alter the Vehicle or have maintenance or repair work done on the Vehicle without the prior written consent of Dealer.

    Customer shall notify Dealer if Customer receives a parking ticket or other traffic citation and shall provide a copy to Dealer upon return of the Vehicle. Customer shall be responsible for and shall be liable to pay Dealer for any costs incurred or paid by the Dealer for traffic citations, repossession, replacement, or repair of said vehicle, including reasonable attorney's fees and court costs.

    If Customer has left another vehicle in possession of Dealer for the purpose of repairs or other services, and for whatever reason the Vehicle is not returned to Dealer or if said Vehicle is returned damaged while in possession of Customer, Dealer shall have the lien upon and may retain possession of the Customer's vehicle in Dealer's possession until all damages, including reasonable attorney's fees and costs associated with this agreement are paid by Customer.

    The Customer warrants and represents that Customer is duly licensed and authorized to operate a motor vehicle under the laws of the State of Hawaii; that the Customer will not permit an unlicensed or otherwise unqualified driver to operate said Vehicle; that at all times the Vehicle will only be used for legal and lawful purposes; that the Customer and any persons operating said Vehicle shall comply and abide with and not violate Hawaii laws governing or relating to the operation of motor vehicles. 

    Dealer is not responsible for loss of or damage to articles left in the Vehicle or Customer's vehicle. In case of fire, theft, vandalism, accident or any other causes beyond Dealer's control, Dealer is not responsible for or obligated to carry insurance protecting against any of these losses.

    If Customer is not in full compliance with all of the terms and conditions of this agreement, Customer will be responsible for the fees and costs set forth below. You will be billed by an invoice sent by email and Dealer will charge all amounts owed to the payment card Customer provided to Dealer. Customer hereby authorizes Dealer or its authorized agents, as applicable, to bill Customer's credit card. Customer is responsible for providing and maintaining current and accurate information, including payment card number and expiration date, email address, mobile phone number, and mailing address. Customer is responsible for ensuring that there are sufficient funds available to cover any amount that is owed to Dealer. Customer will be solely responsible for all fees charged by Customer's bank or payment card company.

    FEES AND OTHER COSTS AMOUNT CHARGED  
    Cleaning Fee : Tier 1 $ 100.00 (includes but not limited to: sand, trash, minor amounts of pet hair, spilled liquids, and food items. This does not require the vehicle to be taken out of service.)
    Cleaning Fee : Tier 2 $ 300.00 (includes but not limited to: severe sand, trash, pet hair, spilled liquids or food items, mud, or any soiling that requires the vehicle to be brought out of service for cleaning. Loss of use fee may also apply depending on severity.)
    Refueling Fee $ 20.00 Per Quarter Tank
    Overage Fee $ 99.00 Each day (or part thereof) after the Return Date set forth above or prior upon demand by Dealer
    Parking or Other Traffic Citations As set forth above.  
    Damage or destruction of vehicle or any part or accessory thereof As set forth above.  
    Injuries or damages resulting or arising from or which relates or is incidental to the operation or the use of Vehicle As set forth above.  

    Customer acknowledges and agrees that failure to comply with all of the terms and conditions of this agreement may result in the loss of privileges for a courtesy loaner for future visits.

    The Vehicle may be equipped with a telematics device, or similar device, capable of determining the location of the Vehicle through use of an integrated global positioning system (or GPS) device (“Telematics Device”).  The Vehicle also may be equipped with an Event Data Recorder (“EDR,” and together with the Telematics Device, the “Data Collection System”) for the purpose of recording data about the operation of each Vehicle. The Data Collection System may record driving activities or actions, locations traveled, and mileage driven as well as other Vehicle data. The Customer authorizes Dealer, its affiliates, licensor of the mobile application (“Licensor”), and their respective representatives to use the Data Collection System to collect data about the location of the Vehicle, the Customer’s location as derived through collection of data about the location of the Vehicle, and such other information as may be derived from the Customer’s use of the Vehicle as can be collected or derived from the Data Collection System.

    The Customer acknowledges that data may be recorded and stored by Dealer’s third party service providers, including but not limited to Licensor, and where Dealer is not directly collecting the data, Dealer shall be entitled to access and use the same. The Customer further authorizes Licensor and Dealer to use or disclose aggregated location information concerning the Vehicle to third parties for the purposes of data analysis to determine trends, including, but not limited to, for the purpose of marketing or improvement of the service loaner program. The Customer consents to disclosure of aggregated forms of all information collected by the Data Collection System for such analysis and marketing.

    In addition, the Customer releases Dealer, its affiliates, Licensor, and their respective parent and affiliates, and their respective directors, officers, employees, shareholders, agents, attorneys, successors and assigns, from any claim or damage (including incidental and/or consequential damages) arising from the failure of the Data Collection System to operate properly. The Customer acknowledges that third party service providers are not agents, employees, or contractors of Dealer.

  • Electronic Record and Signature Disclosure

  • From time to time, Servco Pacific Inc. dba Servco Leeward (we, us or Company) may be required by law to provide to you certain written notices or disclosures. Described below are the terms and conditions for providing to you such notices and disclosures electronically. Please read the information below carefully and thoroughly, and if you can access this information electronically to your satisfaction and agree to this Electronic Record and Signature Disclosure (ERSD), please confirm your agreement by selecting the check-box below.

    Getting paper copies

    At any time, you may request from us a paper copy of any record provided or made available electronically to you by us. You will have the ability to download and print documents we send to you electronically during and immediately after the signing session and, you may access the documents for a limited period of time (usually 30 days) after such documents are first sent to you. You may request delivery of such paper copies from us by following the procedure described below.

    Withdrawing your consent

    If you decide to receive notices and disclosures from us electronically, you may at any time change your mind and tell us that thereafter you want to receive required notices and disclosures only in paper format. How you must inform us of your decision to receive future notices and disclosure in paper format and withdraw your consent to receive notices and disclosures electronically is described below.

    Consequences of changing your mind

    If you elect to receive required notices and disclosures only in paper format, it will slow the speed at which we can complete certain steps in transactions with you and delivering services to you because we will need first to send the required notices or disclosures to you in paper format, and then wait until we receive back from you your acknowledgment of your receipt of such paper notices or disclosures.

    Further, you will no longer be able to receive required notices and consents electronically from us or to sign document electronically from us.

    All notices and disclosures will be sent to you electronically

    Unless you tell us otherwise in accordance with the procedures described herein, we will provide electronically to you all required notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you during the course of our relationship with you. To reduce the chance of you inadvertently not receiving any notice or disclosure, we prefer to provide all of the required notices and disclosures to you by the same method and to the same address that you have given us. Thus, you can receive all the disclosures and notices electronically or in paper format through the paper mail delivery system. If you do not agree with this process, please let us know as described below. Please also see the paragraph immediately above that describes the consequences of your electing not to receive delivery of the notices and disclosures electronically from us.

    How to Contact Us:

    You may contact us to let us know of your changes as to how we may contact you electronically, to request paper copies of certain information from us, and to withdraw your prior consent to receive notices and disclosures electronically as follows:

    To advise us of your new email address
    To let us know of a change in your email address where we should send notices and disclosures electronically to you, you must send an email message to us at servcoleeward@servco.com and in the body of such request you must state: your previous email address, your new email address.

    To request paper copies from us
    To request delivery from us of paper copies of the notices and disclosures previously provided by us to you electronically, you must send us an email to servcoleeward@servco.com and in the body of such request you must state your email address, full name, mailing address, and telephone number.

    To withdraw your consent with us
    To inform us that you no longer wish to receive future notices and disclosures in electronic format you may:

    i. decline to sign a document, and on the subsequent page, select the check-box indicating you wish to withdraw your consent, or you may;

    ii. send us an email to servcoleeward@servco.com and in the body of such request you must state your email, full name, mailing address, and telephone number.

    Required hardware and software
    PDF reader
    1. Acrobat Reader or similar software might be required to view PDF files.
    2. The minimum required PDF version that your PDF reader must be able to open is PDF 1.5.
    Internet connection
    Email – app or browser
    Printer (to print own copy)

    Acknowledging your access and consent to receive and sign documents electronically
    To confirm to us that you can access this information electronically, which will be similar to other electronic notices and disclosures that we will provide to you, please confirm that you have read this ERSD, and (i) that you are able to print on paper or electronically save this ERSD for your future reference and access; or (ii) that you are able to email this ERSD to an email address where you will be able to print on paper or save it for your future reference and access. Further, if you consent to receiving notices and disclosures exclusively in electronic format as described herein, then select the check-box next to ‘I agree to use electronic records and signatures’ before continuing.

    By selecting the check-box next to ‘I agree to use electronic records and signatures’, you confirm that:

    You can access and read this Electronic Record and Signature Disclosure; and
    You can print on paper this Electronic Record and Signature Disclosure, or save or send this Electronic Record and Disclosure to a location where you can print it, for future reference and access; and
    Until or unless you notify us as described above, you consent to receive exclusively through electronic means all notices, disclosures, authorizations, acknowledgements, and other documents that are required to be provided or made available to you by us during the course of your relationship with us.

  • Customer may execute this agreement by an electronic signature which will be valid and enforceable and will have the same legal effect as an original signature.

  • Furthermore, Customer acknowledges and agrees that the Hui Car Share Member Agreement is not applicable to the Vehicle even through the Vehicle was obtained via Servco Service in the Hui mobile application.

  • Acknowledge & Agreed to:

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  • Clear
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  • Cutomer confirms the above Damage In Statement to be True.

  • Clear
  • Service Advisor confirms the above Damage In Statement to be True.

  • Clear
  • Should be Empty: