• Compact Swivel Units: Recall Form

  • Fill the form in below to let us know which affected products you own. You will need your products to hand. Use the explainations below to reference the serial numbers and product codes.

    How do I find the product code?

    Please use the infographic below to determine product code. Note: shackles are standalone product parts so do not use serial numbers or product codes (SW410 or SW420) marked on the shackles.

  • Image-68
  • Image-52
  • How do I find the serial number?

    Some of the affected products include D or Bow shackles on the product. Shackles can be standalone product parts so do not use the serial numbers on the shackles, only on the main swivel unit body.

    The serial number will be either:
    10 characters; 9 digits followed by a letter
    9 digits in total and no letter
    See the images below to help locate the serial numbers.

  • Mini Swivel:

  • Image-55
  • Focus Swivel:

  • Image-57
  • Nexus Swivel:

  • Image-59
  • Director Swivel Eye:

  • Image-61
  • Director Swivel Boss:

  • Image-63
  • Should be Empty: