Client Satisfaction Survey
Thank you for choosing PSG Hospitality as your provider. We value your feedback to help us improve our services and ensure we're meeting your expectations.
Name
First Name
Last Name
Company
Email
example@example.com
Phone Number
Please enter a valid phone number
Format: 0000-000-000.
How long have you been using our services?
Please Select
Less than 3 months
3-6 months
6-12 months
Longer than 12 months
Longer than 24 months
On a scale of 1 - 10, how satisfied are you with our services?
Please Select
1
2
3
4
5
6
7
8
9
10
1 being dissatisfied, 10 being extremely satisfied
How would you rate the quality of our personnel?
Poor
Fair
Good
Very Good
Excellent
How satisfied are you with the level of support you have received from our management team?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Comment
Are your enquiries and concerns addressed in a timely manner from our management team?
Yes
No
Comment
How would you assess our overall proactivity?
Poor
Fair
Good
Very Good
Excellent
How effective and responsive do you find our communication channels when contacting our management team? (e.g. email, phone, texts)
Not effective
Somewhat effective
Effective
Very Effective
Are there any areas where you believe our team could improve?
How likely are you to recommend Premium Solutions Group to others?
Unlikely
Very Likely
May we use your feedback for marketing purposes?
No
Yes
Yes - Anonymous Only
Would you like us to contact you to discuss the feedback you have provided?
No
Yes
Submit
Your privacy is important to us. All responses to this survey are anonymous, and your personal information will not be shared with any third parties.
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