Northolt PCN - Survey

Your voice is important to us.

Thank you for taking the time to fill in this survey.

We are reaching out to our patients to find out about their experience with the NHS App. Whether you have used it or not, we want to hear from you. Depending on your answers, this survey will take around 2 to 5 minutes to complete.

All data collected will be anonymous. We're collecting data to help us better understand how our patients feel about the NHS App. The NHS App allows your to access NHS services through your smartphone.
Please select your age range:*

18-2425-3435-4445-5455-6465+
Had you heard of the NHS App before this survey? (Please note this is different to the NHS Covid App)*

YesNo
Have you downloaded the NHS App on your phone?*

YesNo
Why haven't you downloaded the NHS App on your phone?

I haven't had timeI don't have space on my phoneIt doesn't seem helpful or useful to meI'm worried about my data being sharedI don't have a photographic form of IDThe sign up process is too difficult and/or confusingI don't know how to download itI have a smartphone, but I sometimes find apps challengingI don't trust the NHSI prefer to see my GP in person or to call receptionIt is not accessible for meI need further information before I download itOther (Please specify in the box below)

What do you think is the most important for the NHS App to be able to offer you? Please rate your answers from 1-4 with 1 being the least important and 4 being the most important or choose 'I don't know' if you're not sure. *

	1 (least important)	2	3	4 (most important)	I don't know/Not sure
Book an appointment
Check my test results
Look at my medical records
Check when my appointments are
Access to resources to improve my health

Do you have any thoughts you'd like to share with us?
Should be Empty: