Payment and Cancellations
I am aware of the Payment and Cancellation Policy.
There is no fee for the initial 20 minute consultation. Each counselling session thereafter is $120.00 per hour, unless it is a couples/family session which is $150.00
You are responsible for paying BEFORE the time of your session unless prior arrangements have been made. Payment must be made by E-Transfer to contact@sarahwarrycounselling.com.
If there are ongoing non-payments or you refuse to pay your debt, I may close your file and legally seek to have the debts paid by a collection agency or other means.
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole that could have been filled by another client. As such, I require 24 hours notice for any cancellations or changes to your appointment. Clients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee of $60 for their first NO SHOW. There is a 15 minute window time given incase of lateness or troubles with connection during each session. If you do not show up after that time, it is assumed you are not attending the session without notice. Upon each follwoing no show, $120.00 late/ cancellation fee is applied for lost time and administrative fees.
I also ask you please do not show up to your appointment under the influence as you will not be seen, but will be invoiced. Please be in a private area where confidentially and privacy will not be breached. If you may be in danger during our session, please arrange a SAFE WORD OR GESTURE with me prior to the session indicating you want 911 to be called when mentioned or gestured.