Wellness: Best Mineral or Hot Spring
This category includes springs of naturally hot water, typically heated by subterranean volcanic activity including Hot Springs, Onsens, or Mineral Spas. Any location that allows for bathing and has a healing benefit.
Name
First Name
Last Name
Email
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example@example.com
What is the name of the Hot or Thermal Springs you are nominating?
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What is the website url?
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Have you been nominated or won other Industry awards
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What water and thermal experiences does your business offer? List the type and number of facilities, and describe what makes them special.
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Upload any documentation to support this, such as facility map, menu of activities etc.
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Describe the water used in your mineral or Hot Springs. How is it sourced? The availability and quality of natural mineral waters, and are any therapeutic properties supported by scientific research?
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How do you monitor and ensure consistency in the mineral content and temperature that contribute to health and wellness benefits?
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Can you share any water quality reports or documentation indicating the mineral levels of your water?
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Does your facility integrate harmoniously into the natural environment, preserving local ecosystems.?
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Does you facility integrate any other local businesses or work with local elders/indigenous community? Explain how you support and enhance the local community.
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Describe how your facilities and services promote guest health and wellbeing. What are some of the health-focused services and programs that utilise the natural properties of the hot springs or mineral waters, such as hydrotherapy sessions, guided thermal experiences, and wellness workshops.
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How do you monitor for quality control? What systems do you have in place (if any) for ongoing business improvement?
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Describe how you continually improve and innovate your services and facilities. Give examples of how you incorporate new health and wellness trends and technologies.
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How do you maintain high standards of cleanliness and maintenance in all areas of your facility, including pools, treatment rooms, and common areas?
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Do you have any sustainability or environmental certifications?
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What brands do you partner with for Spa, wellness and/or amenities?
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What is your business’ approach to social responsibility? Describe any initiatives that demonstrate a positive contribution to society. Also describe any actions that your company has taken to make operations more Sustainable.
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What is your business’ approach to sustainable practices to minimise environmental impact, such as water conservation measures and eco-friendly infrastructure. Do you engage in local conservation efforts and promotion of sustainable tourism practices.
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Are your facilities accessible to people of all abilities, ensuring that everyone can enjoy the benefits of the mineral water?
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How do you measure client satisfaction? Give examples (statistics, testimonials, links, etc.) that show how you’ve been able to maintain consistently high levels of customer satisfaction over time.
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Please upload screenshots or files of client reviews
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Is there anything you think we need to know that is important to your business or brand?
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I confirm to meet the minimum requirements and am eligible to enter the Spa & Wellness Awards for this category
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