Wellness: Best Wellness Retreat or Resort
This is a specific property that specialises in offering wellness programs. Guest stay in house for a period of time (2 days or more) and experience a their program, which includes special cuisine, treatment modalities and a desired outcome.
Name
First Name
Last Name
Email
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example@example.com
What is the name of the Retreat you are nominating?
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What is the website url?
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Have you been nominated or won other Industry awards
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What is your philosophy or approach to Wellness?
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Describe how your philosophies to provide a complete wellness approach for your guests. Describe treatments available and wellness facilities.
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How do you deliver physical, mental &/or emotional wellbeing to your clients? Do you engage specialist staff and experts with credentials in various wellness disciplines such as doctors, nutritionists, therapists, fitness instructors, and life coaches etc.
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Further to above, list the type and number of practitioners who deliver beauty, health and wellness services to your clients (employees and contractors).
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Can you describe the guests journey in devising the most suitable program for them? Is it based on their desire, diagnosis from a number of tests, or a combination of these?
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Do you engage in research? How do you evolve your services? Describe how you use innovation and technology to provide therapies and services.
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Describe your commitment to sustainability in operations, including the use of eco-friendly materials, energy-efficient systems, and responsible waste management.
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Do you have any sustainability or environmental certifications?
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Describe your Food & Beverage ethos. How much of what you create is organic, sourced locally or grown on-site etc.?
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What is your business’ approach to social responsibility?
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Describe any initiatives that demonstrate a positive contribution to society. Also, describe any actions that your company has taken to make operations more Sustainable.
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Localisation - what % of your team is local? And do you use any local brands or products?
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How do you keep your team happy and engaged? Describe your approach to training, as well as staff and team development.
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How do you monitor for quality control? What systems do you have in place (if any) for ongoing business improvement?
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Describe your guest accomodation and retreat facilities.
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What are your most popular treatments or services, and why? Also, describe any unique signature treatments/experiences that you offer.
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Please attach a copy of your full menu of services.
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How do you measure client satisfaction? Give examples (statistics, testimonials, links, etc.) that show how you’ve been able to maintain consistently high levels of customer satisfaction over time.
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Can you share client testimonials?
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Have you had any clients who have had life-changing transformations as a result of spending time at your retreat or resort?
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What new initiatives and programs are planned for 2025?
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Is there anything you think we need to know that is important to your business or brand?
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I confirm to meet the minimum requirements and am eligible to enter the Spa & Wellness Awards for this category
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