FREE Axe Exchange Program
We understand that many members of our community may have purchased the King of Diamonds or a Queen of Hearts axe from Mirror Edge Customs, believing it to be a genuine WATL product. To ensure you have the proper equipment, we are offering an exchange program:
Exchange Eligibility: If you have purchased a fraudulent King of Diamonds or Queen of Hearts axe from Mirror Edge Customs, you are eligible to exchange it for a genuine WATL King of Diamonds or Queen of Hearts axe for FREE.
How to Exchange
Submit Proof of Purchase: Send a copy of your receipt or proof of purchase along with pictures of your axe to our customer service team by filling out this form below.
Exchange Processing: Upon receipt and verification, of your proof of purchase, we will start the exchange process. This process will require you to mail in the fraudulent axe or axe head and in exchange WATL will send you a genuine WATL replacement axe. Shipping of the fraudulent axe head back to WATL will be covered by the sender and all shipping fees for the genuine axe will be covered by WATL.
Please be sure to send the fraudulent axe or axe head by USPS or Canada Post. WATL does not accept shipment from UPS or FedEx.
Please note: If your axe has a custom handle that you wish to keep, you will need to have it removed before shipping the axe head to us. The replacement axe you receive will include a standard handle.
Contact Information
For any questions or further assistance, please reach out to our support team at watl@worldaxethrowingleague.com.
Please be aware that some axes sold by Mirror Edge bear the WATL branding. These axes are permitted for use in WATL-sanctioned events as they are genuine WATL products. If you have any doubts about your axe's authenticity, please contact us directly at watl@worldaxethrowingleague.com.
We are committed to maintaining the highest standards for our community and ensuring that all equipment used in WATL events is authentic and compliant with our regulations.
Thank you for your understanding and cooperation.