PLEASE NOTE that outstanding certificates may be due to the following reasons:
- The student is unreachable due to their contact details that recently changed. Please provide updated and correct contact details when submitting your query.
- The student may have missed a call from SDC to inform them about the collection of their certificate. Please note that students are required to collect their certificates from the SDC campus physically.
- The student's POE (portfolio of evidence) is incomplete and has not been handed over to the exit unit. The facilitation department must finalise this with the student.
- The student's file is completed and handed to the exit department, and may be in one of the following exit phases which generally takes 6-months for completion:
- Phase 1: Undergoing internal moderation at SDC
- Phase 2: SDC is awaiting external verification from the SETA
- Phase 3: SDC is awaiting for actual delivery of the certificate