MAINTENANCE REQUEST
Thanks for helping us get this sorted as fast as possible. The more detail the better!
Address Provided by Tenant
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Person Completing the Form
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First Name
Last Name
Best Contact Number - Tenant
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Please enter a valid phone number.
Format: 0000 000 000.
Maintenance Severity
Emergency
Urgent
Important
General
Suggested/Improvement Request
Please enter details of requested work and/or description of problem.
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Please provide as much detail as possible, as this will allow us to get an outcome as fast as possible. Include locations/areas where the issue is present.
Trouble Shooting - select options.
Checked power, still a fault.
Requires power to confirm.
Appliance switches/power points on - if appliance error.
Appliance faulty. Make & model supplied in description and/or photos uploaded.
My product is not a fault, and I have taken all steps to identify this.
Water leak and water meter has been turned off.
Turned tap off, will not use until repaired.
Light bulb changed, fault still present.
Maintenance issue. Further investigation required.
No trouble shooting required.
Photos & Videos - Must show the Issue
Upload a File
Drag and drop files here
Choose a file
Please include as many photos and videos as possible. Please include photos of the make, model and serial number.
Cancel
of
Tenancy Reporting
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During my tenancy
I've just moved in
I'm vacating & want to advise
Phone call to office
Trade recommended
Disclaimer: By ticking the below, I confirm that if no fault is found, or if the fault or damage found has been caused by the user and/or a user appliance, then the cost of the invoice may be passed on to us as tenants for payment.
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I agree.
Contact Details Consent: I consent to my contact details being provided to relevant third parties, including tradespeople or service providers, where necessary to assist with this maintenance request.
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I agree
I disagree
Access
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Call me for access.
Please have the trade supplier collect keys & send an entry notice.
SMS me for access.
submit
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