Terms and Conditions
1. Your initial deposit reserves your event date and is non-refundable.
2. Dream Creations must receive the balance one week prior to order date or contract is null and void, and the deposit will not be refunded.
3. In the event failure to make the payment in full prior to the final date of the order may result in legal actions.
4. In the event the final payment is not received in full by the order date, all future orders that are accepted will be paid in full prior to the order date otherwise the contract will not be fulfilled.
5. The date of your final payment is the final date for any changes of size, style or flavors of the cake. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.
6. Delivery and setup ($60 within a 5 mile radius beyond will be $2 per mile).
7. Upon the denial of delivery, client accepts full liability of any issues that may arise once vacating the premises of Dream Creations.
8. If delivery is denied, client will provide secure transportation of the product from Dream Creations location and will accept all responsibility for any damages to the product. To include but not limited to a flat surface in the vehicle, towel to absorb the shock of bumps,driving a suitable speed limit, fully utilize the air conditioning unit (if applicable),
9. Dream Creations is not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table, and optimal room temperature of 75
degrees or below.
10. If flowers are provided by an outside source, we will arrange up to 25 stems free; $1 for each additional stem. You acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants and Dream Creations will be notified no less than 20 days prior to the event that fresh flowers will be used.
11. In the event Dream Creations is notified less than 20 days prior to the event fresh flowers will be used, the rate will be increased to $2 for each additional stem above the 25 free stems.
12. If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves (Timeka Lias) Dream Creations
possession.
13. Dream Creations will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.
14. Dream Creations products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
15. Performance of this agreement is contingent upon the ability of Dream Creations to complete the Agreement and is subject to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.
16. All payments will be made using within booking site via paypal or avaiable source. Personal checks will not be accepted for any reason.
CANCELLATION POLICY: Any orders cancelled before the lock-out date (two weeks prior to the event date) will receive
a refund minus the initial deposit. Orders cancelled after the lock-out date (two weeks prior to the event date) will result in no refund, NO EXCEPTIONS. In the event of a postponement of an event, Dream Creations will honor the order for a later date if that date is available and the deposit will be held until such date takes place.