Wedding Vendor Gratuity Survey

1
What service do you primarily provide in the wedding and event industry?* This field is required.
DJ
Band/live music
Photography
Videography
Beauty
Styling
Transportation
AV / Lighting
Rentals / Tenting
Stationery / Branding
Flowers / Decor
Other
2
My business is based in the:* This field is required.
Northeast
South
Southwest
Midwest
Mountain West
Midatlantic
West
Outside of the US
3
What is your role at your company* This field is required.
Owner / Founder
Senior employee (decision maker)
Junior employee
Contractor / freelancer
4
The weddings and events I work on can best be described as:* This field is required.
Budget-conscious
Mid-market / "lovely"
Luxury
Ultra-luxury
5
How often do you personally receive a gratuity?* This field is required.
100% of the time
75% of the time
50% of the time
25% of the time
Less than 25% of the time
6
How often do members of your team receive a gratuity?* This field is required.
100% of the time
75% of the time
50% of the time
25% of the time
Less than 25% of the time
I'm not sure
7
What do you see as the primary function of a gratuity in your segment of the industry?* This field is required.
Thank you for a job well done
Acknowledgement for going above and beyond the contracted services
Motivation / incentive to do a good job
Part of expected compensation for contracted services
Other
8
When a client asks you directly if they should tip you personally and how much, how do you most commonly respond?* This field is required.
I tell them that I do not accept gratuities
I tell them that a gratuity isn't necessary, but I do accept it if they give it to me
I tell them that the amount is up to them
I tell them a specific amount or a range that I most often receive
I attempt to ignore the question because I don't know how to answer
9
When a client asks you directly if they should tip your team and how much, how do you most commonly respond?* This field is required.
I tell them that our teams do not accept gratuities
I tell them that a gratuity isn't necessary, but my team will accept it if they give it to them
I tell them that gratuities are appreciated and the amount is up to them
I tell them a specific amount or range that they most often receive
I attempt to ignore the question because I don't know how to answer
10
When you do receive a gratuity, how do you assume the amount is calculated?* This field is required.
A percentage of your total bill
Based on the number of people working at the wedding or event
A flat amount for the job
An amount per hour
I have no idea
11
When you do receive a gratuity, how do you feel?* This field is required.Select all that apply
Not surprised, it is expected
Pleasantly surprised
Validated and seen for your hard work
It is deserved because receiving a tip is commonplace in your sector
Made whole because your fee felt insufficient
Diminished - tips are for the help
Other
12
When you DON'T receive a gratuity, how do you feel?* This field is required.Select all that apply
Worried that a client was disappointed with your work
Diminished because others got tips
Fine because it wasn't expected
Fine because you already felt fairly compensated
Angry or offended
Annoyed with yourself that you didn't state your needs more clearly
Other
13
I believe that gratuities are:* This field is required.
For exceptional service, going beyond expectations
For service aligned with expectations
Expected as part of basic compensation
Other
14
If you need to travel for an event, how does this impact the gratuity you receive?
No change
Higher
Lower
I don't travel for events
15
When I charge less or offer a discount, I expect a larger gratuity* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
16
When I charge more because the project/budget is bigger, I expect a larger gratuity* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
17
When I get a gratuity and it is lower than I expected or hoped, I think that:* This field is required.Select all that apply
The client was disappointed with my work
The client is not generous
The planner advised the client poorly
I should have stated my expectations
I was under-compensated for my work
I need to do more to earn a higher gratuity
Other
18
Does your contract outline your policies or recommendations for gratuities?* This field is required.
Yes
No
Sometimes
19
Do you include a gratuity or suggested gratuity on your invoice?* This field is required.
Yes
No
Sometimes
20
I count on gratuities when thinking about my or my team's overall compensation for a job.* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
21
I am able to keep my contract prices lower because I know that gratuities will make me whole in the end.* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
22
Do you receive gratuities more frequently when your client is working with a planner?* This field is required.
Yes
No
Sometimes
I'm not sure
23
Do you receive larger gratuities when your client is working with a planner?* This field is required.
Yes
No
Sometimes
I'm not sure
24
When you receive an individual gratuity envelope at the end of an event, what is the amount inside that makes you very happy?This will be automatically matched to your vendor category and region
25
When you receive an individual gratuity envelope at the end of an event, what is the amount inside that you find disappointing or causes you to think something negative about the client or planner?This will be automatically matched to your vendor category and region
26
I am comfortable with / satisfied with how gratuities are handled in the wedding and event industry.* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
27
I think that gratuities should be a part of compensation throughout the wedding industry.* This field is required.
Strongly agree
Agree
Disagree
Strongly disagree
28
There is a lot to say about gratuities in the wedding and event industry. Your thoughts and feedback are welcome.
Huge
Large
Normal
Small
Ok
Ok
Should be Empty: