Reschedule / Cancel My Reservation

1

Confirmation #* This field is required.

You can find the confirmation number in the confirmation email we sent you (On the top left corner of the email)

2

Passenger Name

First Name

Last Name

3

Name on Card

First Name

Last Name

4

Hello, How can we help you today?

I would like to reschedule my reservation

I would like to cancel my reservation

5

When have you booked this reservation?

I booked it less than 24 Hours ago.

I Booked it 24 Hours ago or more.

6

Your Trip is Non-Refundable

I understand that my trip in non-refundable, please credit my 'Rider Account' for future ride's (After a 30% non-refundable fee) * Please note, if the driver was on his way to you, we will deduct 100% of your reservation.

7

Please Note

8

Do You Have a New Date?

Not Yet

Yes, I will like to give a new date.

9

How would you like to proceed?

I want to keep account credits for future reservations.

I want a full refund back to my card.

10

What's next?1. Please submit form 2. We will review your reservation and confirm compliance with company policy. 3. Please allow up to Seven business days for the funds to return to your account. 4. Refund receipt will be emailed as we process your refund; thank you for your patience.

I understand

11

New Pick-Up Date / Time

Date

Hour

Minutes

12

No worries, please let us know as soon as you have a date.We will apply the funds from this/these reservation to your riders account, and we'll apply it towards your future rides.

I understand

13

We will update your reservation with the new date and time.We will send you an email receipt with the new updated date and time shortly.

I understand

14

Reason for Cancellation/Postponement

15

Terms and Conditions* This field is required.