New Social Media Management Client Questionnaire

1

What is your Instagram handle?For example @ambi_creative

2

Phone NumberIt's important to keep in regular communication about any enquiries or content

Area Code

Phone Number

3

What email address shall I setup a shared Google Drive folder account with?I will share finished content with this account via Dropbox and this can be used instead of Gmail / Google Drive to drop in new content.

example@example.com

4

Please share your website linkSo I can draw information from there to use in your content and DM replies.

5

Please send me your logo pack & branding kitall colour variants as a high res .png or .eps to ambidevetta@gmail.com

I will email or WeTransfer over now

I will ask my Graphic Designer to send it over or forward on

6

Please send me all existing brand photos and videosThat I can use in your marketing content! Please send to ambidevetta@gmail.com

I will WeTransfer over now

I will email over the shared file links now

7

What are the fonts that you use?Please type in the name and any sub-fonts you use in your branding

8

What are your brand colour codes? Eg. #982649Each colour has a HEX code I will need to include in your content for strong branding

9

Which Instagram accounts inspire you?So I can use as inspiration for your grid aesthetic

10

What services, treatments, offers, packages, events, topics would you like your socials to focus on for the next 1-3 months?Do you have anything in particular you'd like me to post about?

11

Who is your ideal client?Please include as much detail as possible - gender, age, interests, location, style, job title, hobbies

12

What music do you like and not like?So I can use music that is relevant to you and your style for reels and stories. You can share a link to your Spotify or share your favourite artists / genres below!

13

Are there any accounts you'd like for me to regularly engage with?E.g. Brands, clients, influencers, partners / affiliates, key contacts, specific locations

14

Are there any accounts that you would NOT like me to engage with?please list their Instagram handle (@)

15

Do you allow swearing on your account?In memes, quotes, captions, stories etc.

F**k yeah!

Mild swearing is fine

No not at all

16

What music do you like and not like?genres and artists

17

Do you have any banned words or phrases?ie. any words that make you cringe / you would never use / you don't want associated with your brand

18

Do you want to use 'we' or 'I' in captions?

We

I

19

What topics would you like me to talk about on your Instagram page in general and why?What would you like to see regularly appearing on your grid? Any particular passions and topics you'd like to raise awareness of? Or any key treatments or regular events?

20

Where do you collect client reviews? Please provide a link for me to find them if possible?Eg. Google, TrustPilot, Doctify, website, emails, internal CMS (client management system)