Volunteer Expectations
Communication and Commitment:
- All volunteers must notify staff at least 24 hours in advance if they are unable to make their scheduled time. Student relationships with their tutor are critical in making an impact. Volunteer attendance and commitment is crucial.
- Tutoring and ESL require a weekly commitment for the entire school year. Tutoring will run weekly from September to May 29. ESL will begin in October, exact dates are still to be determined. Volunteers will be matched on a rolling basis.
- TLC also follows the TCSD school calendar, and will not have programs on federal holidays or the weeks of Thanksgiving, winter break or spring break. Find the full calendar here: 2024-25 Calendar.
- If your weekly schedule will change due to sports, travel, work or school later in the year, please know these two programs will not be a good fit unless you can find another TLC volunteer (family member or friend) to reliably cover for you during the entire time you are gone. A replacement volunteer must also complete the entire TLC volunteer application process.
- If volunteers are going to miss more than 5 weeks throughout the school year (outside of program breaks and holidays), we ask them to consider an administrative volunteer role or split their tutoring shift with another friend or family member. This provides consistency and a deeper impact for our students. Tutoring and ESL volunteers with more than three unexcused absences (no call, no shows) may be asked to move to a different program that requires less of a commitment.
CODE OF CONDUCT
Behavior - Volunteers are to treat all students, staff and families with respect. Please be on time and present for each session.
Confidentiality - Any information related to a TLC learner or their families, including their names, is strictly CONFIDENTIAL. Never divulge any information about TLC learners outside of the office or discuss with anyone other than TLC staff.
Boundaries - Taking a personal interest in a student builds trust, when guided by appropriate, professional boundaries.
The following actions are not appropriate for volunteers:
- Loaning money to a student or their family
- Meeting at a location other than that arranged by TLC staff
- Using volunteer sessions to practice foreign language skills
- Giving inappropriate or expensive gifts
- Inappropriate physical contact.
This is not intended to be an exhaustive list, but to establish the parameters of acceptable behavior.
TLC prides itself in being a safe, inclusive space for students of all backgrounds to be their true, authentic selves. TLC staff retain the right to determine the appropriate disciplinary response in all cases when the code of conduct is not followed.
If you have any questions, comments, or concerns, please contact us.
Phone: 307-733-9242