Request for Cyber Incident Assistance

Cyber Incident Claim & Assistance
This page is your secure online reporting route for cyber incidents covered by a cyber-insurance policy.

By providing the key information in this online claim notification, you trigger an immediate, structured response so our specialists can assist you quickly and professionally.

If you have any questions while using this online notification, please contact our 24/7 hotline (+49) 89 89659714
Who is submitting this online notification?*

ClientBroker

Incident details

Please provide below details to help us to understand what has happened
Can you please tell us what exactly happened?*
Provide as much detail as possible.
What exactly do you need help with?*

Cyber Extortion (Ransomware / Data Theft)Phishing / Email HackedWebsite Attack / Website DownMalware InfectionFraud / Identity MisuseOther
When did you notice the incident?*

DayMonthYear
Date
With which insurance company are you insured?*
What is your insurance policy number?
You can find this on your insurance policy and/or obtain it from your insurance broker. If you do not currently have this, please leave the field blank.

IT Service Provider (if available)
To help us respond quickly, can you share the contact details of your IT service provider?

YesNo
Name*

First NameLast Name
Phone number*

Area CodePhone Number
Email*
example@example.com
Company

Cyber Incident Claim & Assistance