ASB Health Insurance Enquiry Form

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Use this form to find the information you need, or make contact with the right people to get the answer to your query.

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How can we help you today?* This field is required.Download and view Donaldson Brown Privacy Statement in full. Select an option below - scroll for more options.
Please Select
Please Select
Add a family member
Billing & Payments
Change my cover
Claiming
Prior Approval
Financial Hardship
Overseas suspension
My Southern Cross Online Portal / App
Updating Contact Details
I'm new to ASB and want to join
I'm leaving ASB and want to discuss next steps
Other query
Scroll for more options
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Adding a family member?

Adding a family member requires a few more details for the team a Donaldson Brown to process your request.
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Please enter your enquiry belowThis information will be sent to the team at Donaldson Brown to assist you with your enquiry.
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Billing and Payments

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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Change my cover

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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New to ASB and want to join this employee benefit?

Welcome onboard, let's get you covered.
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Leaving ASB and want to discuss options?

We can provide options for your cover after your employment with ASB.
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Claiming

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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Prior Approval

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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Online My Southern Cross

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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Overseas suspension

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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Updating Contact Details

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer’
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Financial Hardship

Click here to find information about your enquiry.

Please note, this will take you through to the appropriate Southern Cross page, with steps you can take to find your answer.
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First, we need your full name* This field is required.Please type your first and last name below
First Name
Last Name
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Great, what email is shall we contact you on about this enquiry?* This field is required.Please provide an email below
example@example.com
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And the best phone number?* This field is required.Please provide a phone number below
Area Code or 02#
Phone Number
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Please enter Southern Cross Member number or Date of Birth?* This field is required.Please provide your Southern Cross number or alternatively your date of birth to assist us with your enquiry
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Please provide the last day of employment with ASBSelect a date below.
Date
Day
Month
Year
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Please enter the names and dates of birth for the family members you would like to addThis information will be sent to the team at Donaldson Brown to start the process.
Should be Empty: