Customer Name:
Account Number:
*
Email
*
example@example.com
Internal Submission
Yes
No
Internal Rep Name
Order #:
*
Item Number:
*
Quantity in Yards:
*
What Is The Reason For The Return?
*
Please Select
Return to Sender
Product damaged during shipping
Product quality issue (damaged, discoloration, stain, etc.)
Product not as described/pictured on web
Product installation issue (incorrect match, incorrect trim, etc.)
Wrong item received (incorrect SKU, dyelot, piece size, etc.)
Wrong quantity received
Changed mind/no longer need
Ordered by mistake
Lost in transit
Good Will Credit
What Is The Reason For The Return?
*
Please Select
Return to Sender
Product damaged during shipping
Product quality issue (damaged, discoloration, stain, etc.)
Product not as described/pictured on web
Product installation issue (incorrect match, incorrect trim, etc.)
Wrong item received (incorrect SKU, dyelot, piece size, etc.)
Wrong quantity received
Changed mind/no longer need
Ordered by mistake
Lost in transit
Any additional information you wish to provide regarding reason for this return?
*
Photo Examples
*
Browse Files
Drag and drop files here
Choose a file
*Please Upload photos of damaged or defective goods
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Was The Item Installed?
*
Please Select
Yes
No
Would You Like To Replace The Item?
*
Please Select
Yes
No
Replace with Same Item?
Yes
No
If requesting a different Item as your replacement, please indicate new item number and quantity:
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