Client Feedback Survey

Client Feedback Survey

Please let us know about your experience with our staff and services. Your feedback assist us in improving our company to provide you and our clients with an exceptional experience.
How would you rate the overall quality of service, responsiveness, and communication provided by our office team?

ExceptionalSatisfactoryAveragePoorVery Poor
If you would like to provide additional feedback about your experience with our office team feel free to elaborate below
How would you rate the overall quality of service provided in-field by our team during your recent appointment?

ExceptionalSatisfactoryAveragePoorVery Poor
If you would like to provide additional feedback on your experience with our field technicians feel free to elaborate below
Did our team effectively address your concerns and provide necessary support to address the matters that prompted your initial contact with us?

YesNo
If you would like to provide additional feedback feel free to elaborate below
How was your experience with our website and/or online system?

SatisfactoryUnsatisfactoryNot Applicable - Did Not Use Website or Online System
Are there any improvements you would recommend for our website and/or online system?
Would you recommend Elite Pools and Spas to the people in your circle?

YesNo
If you would like to provide additional feedback feel free to elaborate below
How satisfied are you with our company overall?

Very SatisfiedSatisfiedUndecidedUnsatisfiedVery Unsatisfied
Do you have any suggestions to improve our services and client experience?
Thank you for taking the time to provide us with your valuable feedback.
Name:*
E-mail Address*
www.elitepoolsandspas.com | 14201 Washington St. Suite #301 Woodstock, IL 60098 | 847-854-7767
Should be Empty: