TERMS AND CONDITIONS
Memberships and payments
1. Membership fees must be paid by Direct Debit instalments and are payable on the 5th day of each month of membership. Your first Direct Debit will depend on your joining date. It will either be on the 5th of the following month or the month after. This date will be made clear to you on joining.
2. There is no contract you are free to cancel your Direct Debit at any time. We advise that all members may cancel their direct debit themselves through online banking or by contacting the bank.
3. In the event of gym closure e.g. Government issued lockdown. You MUST cancel your membership yourself to ensure payments are not taken out.
4. If you decide to cancel your membership, you must allow at least 7 days before the 5th of the month to ensure your payment is cancelled and advise Reception of the cancellation.
5. If you are paying by Direct Debit and you fall behind with your membership fees, we may charge reasonable administration fees or suspend or cancel your membership if this is not caused by bank error; and we may pass your details to a debt-collection company to recover any outstanding payments.
6. For concessionary membership you will be required to provide proof that you are eligible, either studying or in receipt of Benefits, pensions etc. A list of qualifying criteria is available on request. You will be asked to provide proof every few months.
7. We may decide to increase our membership fees; in which case YMCA will give you a minimum of 30 days’ notice of any fee change.
8. YMCA has the right to cancel any membership for unacceptable behaviour towards staff or other users; or for ill treatment of equipment including the dropping of weights.